Can’t load my website

[Nguyentung2704]

Username (e.g. epiz_XXX) or Website URL

https://app.infinityfree.net/accounts/epiz_29636766

Error Message

HTTP ERROR 500

I realized that my database is automatically deleted. i try to create new database but can’t create it

please check help me. thank you

[Greenreader9]

I see this error:

DNS_PROBE_FINISHED_NXDOMAIN

I see that you are using Cloudflare, and have multiple IPs set up. Please share a screenshot of your Cloudflare configuration, as well s the IP for your account found in the control panel.

As for the database thing:

[SOLVED] Database Issues

It appears there are currently issues with the database servers for many accounts. Many people are reporting issues with being unable to connect to the databases from PHP, and no databases being listed in the control panel. These issues occurred as a complication when adding additional server capacity to the database system. iFastNet is hard at work to get this resolved, and the expectation is that this issue will be resolved by the end of the day. Almost all databases will be brought back onl…

[Nguyentung2704]

only 3 items added at cloudflare. My website was working fine until this morning when I received the (http error 500) error

Thanks for the reply

[Greenreader9]

It should be “@” points to 185.27.134.216 and “www” points to 185.27.134.216

A Full Guide To Cloudflare

Hello, I will show you how to easily set up Cloudflare, Edit Records, and Troubleshoot with images! PLEASE READ BEFORE STARTING!!! Cloudflare cannot be used on free subdomains from InfinityFree. You can use Cloudflare on Custom Domains (yoursite.com) and with Custom Sub-Domains (subdomain.yoursite.com). A video tutorial can be found at the end of this guide, should you get stuck. You must connect your domain to your InfinityFree account first. Read more here. Set-Up Cloudflare Go to Dash…

[Nguyentung2704]

I tried changing it to @ and it still shows the same as on the picture. I think it’s set up properly.

[Oxy]

don’t touch anything on CF.
everything is fine but probably your site uses DB but currently due to problems it can’t connect so it throws out error 500

but other files are neatly served like https://phim1993.com/images/icon.png

[Nguyentung2704]

I understand. Thanks for your support. And when will the database be able to work normally again?. Thank you

[Oxy]

@Admin

and the expectation is that this issue will be resolved by the end of the day.

Almost all databases will be brought back online when this issue is resolved. Unfortunately, some data corruption has occurred and a very small number of databases may experience some data loss. At this time, it’s not yet clear which databases are affected.

6 hours remained here in the EU until the end of the day
but something can always be complicated so it is difficult to predict

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just in case try this
to see where the problem really is

Http error 500

When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

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PHP neatly assigned a session

CF cache settings are fine