All infy.uk subdomains down - suspended by registry

[Wohanc]

Hi,
I’ve wordpress website with 1xbet-subagent.infy.uk And due to the subdomain is not working now, How can I assign another subdomain to the same webiste?

[Admin]

Seeing how the question gets asked a lot, I will write a little guide here on how to migrate to a different subdomain.

Step 1: Add the new subdomain

First, go to your account and click the Add Domain button.

Then, choose the domain type Subdomain.

Then simply enter a new subdomain using an extension of your choosing, and finally click Create Domain

Step 2: Moving your website files

After adding your new subdomain, it will be assigned to a new folder on your account. The folder name will be something like example.ct.ws/htdocs, where your old domain will be something like example.infy.uk/htdocs or simply htdocs.

To move the website to your new domain name, you will need to move the files to the new location. We have a dedicated guide about that here:

How to move a website to a different directory

Every website is linked to a certain htdocs directory on your account. But sometimes you need to move a website from one htdocs directory to another. This may be necessary if: You are moving to a different domain name (e.g. a free subdomain to a custom domain). You have recreated your domain name and it was assigned to a different directory. Fortunately, there is no need to rebuild your website from scratch. It’s not difficult to move your website from one directory to another. How to move a…

Step 3: Update your website configuration

After moving your website files, you may need to do a few more things. If or how you need to do this depends on how your website works, but you may need to:

• Update your website configuration to use the new domain name. For WordPress, see this guide. For other website software, please check the documentation of your website software.
• Update any references to the old file location. In most cases, you don’t need to do anything for this, but some websites generate hard-coded configuration to specific folders on the server, that won’t work anymore now. You can skip this step at first, but have a look at your site’s configuration if you’re running into issues.

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I hope that this guide sufficiently clarifies things. To help keep the topic clean, all further posts asking “how to switch to a new subdomain” will be deleted without warning, unless it’s clear that you actually read this post and have additional questions not covered by this guide.

[KatePHM]

While it is easy to move the files to a different subdomain (I have them backed up on my personal machine anyway), what do we do with databases? I have an SQL database under an infy.uk subdomain. Those are not accessible from another subdomain, right?

[Meishin]

Databases are also not tied to domains. You can pretty much access the database anywhere on your hosting account.

[KatePHM]

Thank you! I see now that databases are stored on sqlxxx.byetcluster.com (or sqlxxx.infinityfree.com)

[gutiamanda]

Hi Support, Hope you are having a lovely day

I have a question regarding my domain infy

Is it possible to rename my domain, I have the “gutiamanda.infy.uk” and would like to be on “amanda.infy.uk”, is any way to get his once the things back back I be under this right domain?

Thank you for your atention.

Amanda Gutierrez

[Meishin]

There’s not really a way to “rename” a domain, thankfully it’s relatively easy to add a new domain and move the domain there.

How to move a website to a different directory

Every website is linked to a certain htdocs directory on your account. But sometimes you need to move a website from one htdocs directory to another. This may be necessary if: You are moving to a different domain name (e.g. a free subdomain to a custom domain). You have recreated your domain name and it was assigned to a different directory. Fortunately, there is no need to rebuild your website from scratch. It’s not difficult to move your website from one directory to another. How to move a…

[Alex_Dylan]

Is infy.uk domain restored?

[dan3008]

Not yet. unfortunately its in the hands of the registry and they are taking a while

[AlanJF]

Yeah, looks like we’re back

[Auriga]

Great Work ! thnx admin ! hope it won’t happen again wiith any of the domain

[Admin]

The domain name indeed appears to be back!

However, I’m not quite sure why it’s back. I was still waiting on clarification on Nominet regarding some process matters, and the problem hasn’t actually be resolved with them.

This is good news, but I honestly cannot say if this will last.

[dan3008]

@Admin

This is good news, but I honestly cannot say if this will last.

well, lets keep everything crossed an hope.

[Alex_Dylan]

can we not create new domain with infy.uk ?, cuz i am not able to create!

[dan3008]

unlikely for a while.
Admin isn’t going to allow creation of sub domains on the infy.uk domain until he’s certain that the issue with the registry is resolved

[Admin]

Correct. I want to have confidence that the domain will stay up before allowing new registrations. I want to provide subdomains that work, so if I don’t have certainty that the domain will keep working, I do not want people to setup domains.

The other side effect is that if the registry is being difficult with abuse, then the last thing I want is more abusive sites to pop up. And disabling registration on the subdomain is very effective for that.

[AlanJF]

It’s a pity that Nominet don’t give a list of sites that it has been receiving complaints about so that you could ban them. It’s a shame you have this problem from spammers when you’re providing a damn good free service.