Starting around midnight on the 28th of April, an issue occurred that resulted in many accounts being incorrectly flagged as being inactive, and subsequently suspended for inactivity. The issue has been identified and fixed, and affected accounts are now being reactivated. If your account is affec…

My all sites are still down . Please check https://web.panchyajanya.in

The site works fine on my end. DNS propagation can take up to 72 hours for everything to work again

Hi, yes, I have the same issue, went straight to the client area, pressed the button to reactivate, now its spinning saying “We’re updating your account… The page will refresh automatically when it’s done!” And that is perfectly fine, I will check back tomorrow to see if its up or not, thanks for…

if0_38575443 necesito que puedan reactivar la cuenta fue suspendida de manera incorrecta pero no actualiza el estado

You can reactivate it yourself. Tlir your account is suspended for inactivity there’s a button to reactivate in the dashboard

[image] Cpani-2019: if0_38575443 I need you to reactivate the account; it was suspended incorrectly but the status does not update. If it’s suspended for inactivity you can reactivate in the dashboard. If it’s suspended for abuse, you’ll need to raise a ticket Si se suspende por inactivida…

Any idea how long the reactivation should take? I clicked the reactivate link, but I’ve had this message for about an hour: We’re updating your account… The page will refresh automatically when it’s done! My status is still: “processing”. I’ve tried refreshing, but it still shows that message. A…

Clicking your link it looks like it’s reactivated now :slightly_smiling_face: I think the dashboard has been a bit slow updating just because of the numbers

Yea the dashboard is still showing locked out. I can’t get in to manage the site yet…

Due to the “congestion issues” I described above, it can take longer than usual for account reactivations to be processed. Rest assured that they are in queue, and your account will be reactivated. Please just have patience until the reactivation has completed.

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Accounts incorrectly Suspended for Inactivity

System Issues

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