Account got Suspended temporarily

[dutygamer]

Website URL–> https://goalmdcat.com

(please specify the URL of the site on which you are experiencing the problem)

My account got suspended temporarily due to out-of-range hits. You should have given a warning if it happened for the first time, but you suspended my account. Please reactivate it again as soon as possible. A 24-hour suspension will damage my website very badly.

(please share the FULL error message you see, if applicable)

Other Information

(other information and details relevant to your question)

[solace-ken]

Hi,

Welcome to the forum. We can’t do anything about suspended accounts. You’ll have to log into your InfinityFree Dash page and go to Accounts. There should be a way to contact support. You have to open a ticket and ask them. I hope you get it going again soon.

This page might help

My account was suspended for no reason

Sometimes, an account may be suspended seemingly out of the blue, with a vague description like “abuse”. If you believe your account did not violate any rule, this lack of a good description may be mistaken for being suspended for no reason. However, this is simply not true. To state very clearly: INFINITYFREE DOES NEVER, HAS NEVER AND WILL NEVER SUSPEND ANY ACCOUNT AT ANY TIME WITHOUT PROBABLE REASON. Any time InfinityFree suspends your hosting account, we do this for a reason. You may not b…

[ChrisPAR]

@solace-ken

There should be a way to contact support.

This doesn’t apply here as this is an automatic 24-hour suspension for hitting a limit:

@dutygamer

My account got suspended temporarily due to out-of-range hits.

@dutygamer

A 24-hour suspension

@dutygamer, this article should help explain those suspensions:

@Admin

Suspended for hitting daily limits

To prevent specific accounts from using excessive amounts of server power and slowing down (or even bringing down) other websites, InfinityFree has limits on how much processing power, memory, hits and so on an account can use in a day. If you hit one of those limits, your account will be automatically suspended for 24 hours.

To learn which specific limit you triggered, what that limit means and what you can do to reduce your usage, please check the account in the client area .

After the 24 hours, your account will be automatically reactivated. Please do not ask for your account to be reactivated earlier, because nobody can do that.

Note that after 24 hours, it can take up to half an hour for the reactivation to be completed. Please do not submit support requests if your website is not back online after exactly 24:00:00.

Unfortunately, nothing can be done. You’ll need to wait out the suspension.

[dutygamer]

Ok thanku, but I am saying that these things should be cleared before making an account, and if this happens, you should give a warning rather than suspending my account

[Greenreader9]

@dutygamer

you should give a warning rather than suspending my account

Warning emails are sent out around the 50% mark. It may have gone to spam

[dutygamer]

Ok, thank you for answering my question.