Account creation stalled, IPs and are down

Since around 5:55 UTC this morning, the following website IPs are down:


If your website is on these IPs, you may see the following issues:

  • Website: Connection Timed Out, The connection has timed out,
  • FTP login not working, Connection timed out after PASS command.
  • File manager not logging in.

Additionally, account creation appears to have stalled too. Since the same time, new accounts are not being activated.

I’ve contacted iFastNet about this. I’ll update this topic as soon as I know more.

I do not know what has caused this issue or when it will be fixed.

Please follow the outage communication rules before replying to this topic.

UPDATE: Around 9:15 UTC, the website IPs came up again.