My account has been suspended for 2 days. There is no problem in the admin panel, but I cannot access my site. I am asking for help from the hosting administrators on this issue.birfikirlazim.com not work.
If the control panel says your site is active then it is not suspended.
Sometimes, your domain name may redirect to the website suspendeddomain.org instead of showing your website. Contrary to what the domain implies, there are various reasons as to why your domain name may redirect to suspendeddomain.org .
In short, this happens if your browser is connecting to a website IP address, but there is no active website for your domain on the IP address.
This article explains many of the different ways in which this can happen.
2 Likes
KangJL
September 11, 2024, 1:55am
3
Are you sure?
Please add domain to hosting account
You did not assign the domain name to a hosting account
In order for our servers to show a website on your domain, you MUST assign the domain name to a hosting account first. You can do this through the control panel. Note that you may need to (temporarily) move the domain name to our nameservers in order to verify ownership of the domain.
While you can use your own nameservers to point the domain to the IP address of your hosting account (using A or CNAME records), doing so doesn’t give our servers enough information to figure out which account and directory is associated with your website. So it cannot show any website files.
applies
4 Likes
There is no problem with the domain name. The hosting provider still cannot redirect my domain name. I am constantly redirected to the site https://suspended-website.com/ .
KangJL
September 11, 2024, 6:19am
5
This is the expected behaviour if you do not follow instructions
4 Likes
system
September 18, 2024, 6:20am
6
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