Accound suspended

My account has been suspended for 2 days. There is no problem in the admin panel, but I cannot access my site. I am asking for help from the hosting administrators on this issue.
birfikirlazim.com not work.

If the control panel says your site is active then it is not suspended.

Are you sure?

Please add domain to hosting account

applies

There is no problem with the domain name. The hosting provider still cannot redirect my domain name. I am constantly redirected to the site https://suspended-website.com/.

This is the expected behaviour if you do not follow instructions