Hi, I am running a 42web website, which works fine. However, when attempting to connect via FTP I get an error 530, on both File Zilla and WinSCP. Yes, I have double checked my login details, and I have owned previous accounts in the past, not having any issues doing the same exact login steps I di…

Ok, might have gotten it working. I misunderstood the “control panel” thing when reading the help topic. This refers to cpanel.infinityfree.com , not dash.infinityfree.com . Now I can connect to FTP, albeit with a VPN. Thanks for the help!

dumb of me to put redacted if you can see the login on literally the next line

[image] d-0022: Any ideas? [image] d-0022: Response: 331 User if0_38400490 OK. Password required Command: PASS *********** Response: 530 Login authentication failed Please make sure to use the correct username and password

Thanks, I’ve tried connecting in different countries, different ftp clients, copying the login/pass every time from the infinityfree website page, and reset the password. so yes I’ve checked the login/pass multiple times, as said in the question. Of course I might have used the wrong one, everyone …

Did you do this? [image] Help, I cannot connect to FTP Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging …

Login to your control panel I am logged in to the control panel, this is where I got my username/pass Make sure you’re using the correct credentials Checked multiple times, copied/typed them in different ways Change your account password Tried that Check your router for FTP ALG settings Used a …

This doesn’t look like a network issue to me, so you should be able to connect without a VPN. The error message in FileZilla clearly shows it’s an authentication issue, not a connection issue.

Hi, thanks for reaching out. I have solved my problem as indicated by the previous message, and I mentioned me using a VPN (because otherwise the university wifi firewall would prevent me from accesing ftpupload) in hopes this could be something to investigate.

FTP connection issues are definitely something to investigate. However, like you suspect, your university’s firewall is probably causing the issues. If so, please understand that there is not a lot we can do to remove the block instituted by your university. Only your university’s network administra…

? I said I solved my issue, the vpn was a solution to another problem, I solved this part of the problem by myself. I just pointed it out in case it could affect something related to my other problem, the reason why I created this topic.

530 error when connecting

Hosting Support

KangJL March 14, 2025, 1:14pm 5

Did you do this?