404 We couldn't find that page

[Blackzzone]

@Admin

I checked your account. It’s on vol1_2, which did experience data loss, and a lot of stuff seems to have gone missing there.

Read About vol1_2 outage

Website IPs 185.27.134.116 and 185.27.134.98 are down

Thank you admin. I will try to do exactly what you said, I hope I can be able to have the same website design and content if I uploaded the backup files to the new account.

Sites on Hosting Volume vol1_2 down: 404 error and FTP/file manager down

IMPORTANT: Please read the Outage Communication Rules before posting! Since about 24 hours ago, the websites on the Hosting Volume vol1_2 are down. If your website is on this hosting volume, you will see the following issues: Your website shows the error: “404! We couldn’t find that page.” FTP connection shows: “421 Home directory not available - aborting” The file manager doesn’t log you in. You can view your Hosting Volume in the client area. At this time, it’s unclear what is going on.…

Check your htdocs folder. Because

@Admin

What happened was that an error in a core database caused the home directories of some accounts on vol1_2 to be deleted.