Your FTP account quota has been exceeded

[farhan.rashid]

I am trying smaller zip file it also wont work, stuck at 50%

[KangJL]

Use filezilla?

[farhan.rashid]

I was able to upload the zip file, but then I cant extract
basically in short file manager is broken

[farhan.rashid]

I even created a new account to check, but same problem

[HELPINDIA]

Use any ftp client software and share the error logs if you find!

[farhan.rashid]

I uploaded user.php
File transfer successful, but cant see file on server

[farhan.rashid]

Either i am too dumb, or there is a problem with file upload

[Oxy]

@farhan.rashid

website battleofclans.rf.gd

you mentioned this address at the beginning and in your FTP I see this one
battleofclans.free.nf

there is no app folder either → battleofclans.free.nf/app/

[farhan.rashid]

@farhan.rashid

I even created a new account to check, but same problem

I made a new one battleofclans.free.nf
for testing

[Greenreader9]

Please extract the zip file on your own machine then upload the resulting files. .zip files don’t work the best here.

[farhan.rashid]

please see the screenshot I upload 1 php file. it doesnt work.
can someone please check the problem with file upload? many thanks

[ChrisPAR]

The problem is that your files are getting automatically deleted, because you’re not uploading them to the correct destination.

Why are my files deleted after uploading them

Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type…

You need to upload your files on your htdocs folder inside the betterclans.free.nf folder.

[farhan.rashid]

thanks that explains the problem
I uploaded to htdocs and then renamed the folder.
and everything worked. I was really dumb

[ChrisPAR]

No worries, it happens
If you face an issue and haven’t checked it out yet, you may wish to take a look at the Knowledge Base, many issues you might face are documented there:

Docs

[farhan.rashid]

many thanks, but I dont understnad the reason behind the htdocs restriction. if I can rename the folder after that. effectively its the same thing just an extra headache of remaining folder

[ChrisPAR]

The restriction (the automatic deletion) is there to prevent people from uploading files to the wrong folder and then wondering why their files aren’t accessible.
The htdocs naming for the folder that houses the website’s content isn’t unusual; most hosting providers have something similar, either htdocs or other names such as public_html or www:

@Admin

When uploading website content, please make sure you’re uploading it to the folder called htdocs. Other hosting platforms may have a folder called public_html or www which is used for website files. On InfinityFree, this folder is called htdocs.

Renaming the folder isn’t possible, I’m afraid, as it would break your site’s configuration.

[chiucs123]

Hi farhan.rashid,

@farhan.rashid

but I dont understnad the reason behind the htdocs restriction

Most server hosting providers have to store system files besides letting you upload stuff to them, giving you a folder htdocs or anything similar facilitates setting up sync folders in FTP and also making it clear for both you and the admin that this folder contains your stuff. Certain security features to protect your site also need a specific folder to be monitored in order to prevent chaos, for example not allowing code execution in the htdocs folder prevents the server from being remotely hijacked by whoever doesn’t agree with what you say on the web, or just want to post nasty using your website name, etc. You certainly want this folder to be named this way for those to work.

Some hostings would allow you to place personal files that are private and not public, those will live in a folder called private right next to htdocs. However since InfinityFree is a free hosting, you won’t see this option unless you upgrade. Sounds fair to me.

Cheers!

[farhan.rashid]

I don’t mean to argue, but I wish you had read my whole post.
The restriction makes no sense if I can rename the folder after upload.

[chiucs123]

Hi farhan.rashid,

Oh… I see what you mean now. I thought you renamed something else inside the htdocs folder. I tried to rename it just now and somehow it worked… This is definitely not normal as I have been on other hosting that does not allow this. Maybe here you can rename it at the risk of bringing down your website? I have no idea. I am astonished anyways, thanks for letting me know something to be aware of.