I’m getting the quota exceeded error when I use the File Manager and FileZilla no longer connects to the server, despite everything on my account appearing correct and statistics showing this: |Disk Quota:|5 GB| |Disk Space Used:|1113 MB| |Disk Free:|3887 MB| |Inodes Used:|4 % (2655 of 59400)| W…

That’s a common error with the online file manager. What error are you getting with file Zilla? Fixing that might be the best option

[image] PattonChuck: FileZilla no longer connects to the server Please provide ftp logs [image] How to get full logs from FileZilla File Management and FTP When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is …

I’ve used FileZilla via the exact same login credentials for months, daily. It suddenly quit connecting. I’ve doublechecked all of the settings. That’s when I turned to the InfinityFree File Manager to upload my files. But it’s giving me the exceeded quota error. Nothing is exceeded.

[image] PattonChuck: |Status:|Connecting to 104.225.12.42:21…| Please read [image] Help, I cannot connect to FTP Check you are connecting to the right IP address BT Internet and Plusnet in the United Kingdom (but other providers in other countries may have similar restrictions) have a Par…

Did you do this? [image] Help, I cannot connect to FTP Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging …

After closing and reopening FileZilla , it’s now timing out on epizy as well. Prior to restarting the program, it would connect quickly, but gave the login error. I think something about those ftp platforms is getting blocked. The “Online File Manager” link on the control panel page allows upload, w…

[image] PattonChuck: It connects to the epizy server, but it doesn’t allow access. Judging by your logs, the ftp.epizy.com domain is not leading you to the right IP address. Could you please try connecting directly to 185.27.134.11 instead?

Your FTP account quota has been exceeded

Hosting Support

KangJL March 16, 2025, 2:49pm 3

Please provide ftp logs