Wordpress site only loading "The URL re-edit.co.nz does not have a redirection page"

Hosting Support
1

Website URL

re-edit.co.nz

Error Message

When trying to load the page all that loads is a white page with the following message:
“The URL re-edit.co.nz does not have a redirection page”

Happens when trying to visit the website or when logging in via Softaculous. I have tried clearing browser cache, changing themes (before I couldn’t login) and disabling plugins. But can’t seem to fix it.

Any suggestions would be welcome.

Thanks
Henry

2

Looking at the current DNS settings of your domain, it doesn’t seem to be setup correctly. There are three A records on your domain, one pointing to 185.27.134.225 (which is our IP, which is good), and two pointing to 5.22.145.155 and 5.22.145.180 respectively, which are not our IPs, but appear to be from relay.mail-forwarder.io.

To fix this issue, please remove all A records from re-edit.co.nz and www.re-edit.co.nz, except for the records pointing to our IP address. Because the message you see is the page served by these other IPs.

2 Likes
3

Thank you. I will look into this tonight and adjust the settings as you suggest.

4

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