Wont delete submissions in elementor (wp) - 403 error

[custom_name]

Website URL

(wont rely of the site itself, it is a hosting issue probably)

Error Message

Something went wrong, pleasetry again later.

Other Information

hello all. first of all, thank you IF for free hosting!

i am using the free webhost from infinityfree. i have installed WP and elementor. elementor has ability to save messages from its forms to submissions. it can be accessible from wp dashboard, from elementor/submissions. the problem is that any of submissions cant be removed (moved to trash). i always get ‘Something went wrong, please try again later.’ error. i made a lil bit of research using browser and it seems there is a 403 error.

updating WP/ELEMENTOR wont help.

any advice how to fix this? thank you in advance.

[Admin]

Hmm, that’s a very specific issue you have! I can’t say I’m very familiar with Elementor, all I can tell you about it is that it’s a big and bloated website builder that doesn’t typically run very well on our hosting.

I do have a hunch on what it might be, but I would like to know a bit more about what doesn’t work before saying anything.

Does this “little bit of research” perhaps involve using the Network tab in your browser’s developer tools? If so, I would like to learn more about this failing delete request. It would help a lot if you could also check:

• What is the HTTP method (GET/POST/DELETE/etc.) used for the request?
• What is the URL called by the request?
• What content does the 403 page actually return? Does it respond with a HTML page or JSON data? Does it seem to be from WordPress or from our server or from something else?

[custom_name]

this is for request called “6“:

Request URL

/wp-json/elementor/v1/form-submissions/6

Request Method
DELETE
Status Code
302 Found
Remote Address
185.27.134.222:443
Referrer Policy
strict-origin-when-cross-origin
cache-control
max-age=0
connection
keep-alive
content-length
227
content-type
text/html; charset=iso-8859-1
date
Sun, 14 Dec 2025 09:44:41 GMT
expires
Sun, 14 Dec 2025 09:44:41 GMT
location

server
openresty
accept
/
accept-encoding
gzip, deflate, br, zstd
accept-language
sk-SK,sk;q=0.9,cs;q=0.8,en-US;q=0.7,en;q=0.6
connection
keep-alive
content-type
application/json
cookie
pll_language=sk; __test=f8d2045fc954d60039adda4a7f4f9f79; wordpress_test_cookie=WP%20Cookie%20check; wordpress_logged_in_5ce93daeef26c371173fcedf48286965=ROOT%7C1765876778%7C5ofbkQIJnRV5PORVLCgMHtEsWiSVeQWobAtQCys9OBh%7Cb5ed4cce4c22f1e00bf1b8079d83935a389419ee374524d9dda3d5d116f99b5e; wp-settings-1=libraryContent%3Dbrowse%26editor%3Dtinymce; wp-settings-time-1=1765703981
host
kyber.ct.ws
origin

referer

wp-admin/admin.php?page=e-form-submissions

sec-ch-ua
“Google Chrome”;v=“143”, “Chromium”;v=“143”, “Not A(Brand”;v=“24”
sec-ch-ua-mobile
?0
sec-ch-ua-platform
“Windows”
sec-fetch-dest
empty
sec-fetch-mode
cors
sec-fetch-site
same-origin
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36
x-wp-nonce
fecb3e241a

next is request 403:

Request URL

ERROR403

Referrer Policy
strict-origin-when-cross-origin

the last request is 403:

Request URL

ERROR403

Request Method
OPTIONS
Status Code
404 Not Found
Remote Address
104.26.9.174:443
Referrer Policy
strict-origin-when-cross-origin
access-control-allow-origin
*
cf-cache-status
DYNAMIC
cf-ray
9adcc39dbad51948-BTS
content-encoding
br
content-security-policy
frame-ancestors *
content-type
text/plain; charset=UTF-8
date
Sun, 14 Dec 2025 09:44:41 GMT
nel
{“report_to”:“cf-nel”,“success_fraction”:0.0,“max_age”:604800}
report-to
{“group”:“cf-nel”,“max_age”:604800,“endpoints”:[{“url”:“https://a.nel.cloudflare.com/report/v4?s=VrRtubQSUYjHn8BNP%2BphYyG0e8BsjZtJ1k6%2F5Lj%2FaLJAq9jbOOu0eJ0UmGLv%2FVLzgKPNMMOz4dUEJ33Tga2YGkSUhGRYkZx%2FuRN5iiPHuC1WBa6s”}]}
server
cloudflare
x-content-type-options
nosniff
x-frame-options
ALLOWALL
:authority

:method
OPTIONS
:path
/errors/403/
:scheme
https
accept
/
accept-encoding
gzip, deflate, br, zstd
accept-language
sk-SK,sk;q=0.9,cs;q=0.8,en-US;q=0.7,en;q=0.6
access-control-request-headers
content-type,x-wp-nonce
access-control-request-method
DELETE
origin

priority
u=1, i
referer

sec-fetch-dest
empty
sec-fetch-mode
cors
sec-fetch-site
cross-site
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36

ps: sorry, i had to remove links, only 2 link for new users of forum are available

[Meishin]

Free hosting only allows GET and POST for some reason so those requests will fail

@custom_name

DELETE

@custom_name

OPTIONS

[custom_name]

so, the answer is, i cant do anything about this error. its not possible to delete the submissions due to hosting itself. so, the advice is, dont use submissions on wp/elementor.

is that correct?

[dan3008]

Unfortunately elementor is known to be buggy on infinity free hosting. If you can find alternative tools to do what you’re trying to do you’ll probably be better off.

[custom_name]

or maybe, start phpmyadmin from cpanel, find and delete the submissions manually.

[dan3008]

That should work, as long as you’re comfortable doing that

[dan3008]

@Admin

iFastNet enabled support for the additional HTTP methods! Both the PATCH call for Vanilla Forums and the DELETE call for the Elementor submissions should now work.

Looks like at least part of the problem may now be solved