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I included Botpress tags to my website but the chatbot does not open up. Any restriction in using this in Infinity Free?
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2 Likes
Hi, welcome back. Unfortunately chat scripts are not allowed on free hosting:
Chat scripts are not allowed on our hosting.
4 Likes
ok. Just to confirm, the bot is hosted in an external site (Botpress) and referred using script tags in the Infinity free website. So this is also not allowed?
1 Like
No, that is allowed. The thing that is disallowed is hosting the chatbot here, however, this is not what you are doing.
6 Likes
well I am using script tags in my site to refer to the chatbot that is hosted in Botpress (like below). Are there any restrictions to this?
script src=https://cdn.botpress.cloud/webchat/v1/inject.js
script src=https://mediafiles.botpress.cloud/447761...7/webchat/config.js" defer
1 Like
What do you see in the browser console? There should be error listed there (press F12 in order to open it)
5 Likes
Browser console says “Failed to load Resource…404”. On clicking the error it says “The specified key does not exist”. So is this unrelated to Infinity Free and something I need to pick up with Botpress?
1 Like
404 means the file that you are trying to link does not exist.
You need to contact botpress regarding it.
7 Likes
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