epiz_28803182 Error Message Today, I entry file manager, but everything has gone. And my website is still online. What should I do to get back my files and why this situation happened?

Same is happening to me. Posted about an hour ago. I’m waiting response.

I saw your post mins ago…hope to fix this issue…

Can you let me know how you accesed the file manager? Thanks

same as epiz_26850793 , via Filezilla or online file manager

Maybe you can check out this thread. I have no clue what happened. [image] Failed Bragging Attempt Hosting Support [filemanager] Well, that might have something to do with it. I went to the filemanager to take a look around and it is empty. No files at all. Before you as…

I can access my files that way… However the root of my FTP user is still empty…

Mine’s empty too! Please fix this! I can’t even access it via FTP!!

when I accesed the file manager through [lostfiles] this button and upload any file I got fail like the following pic [image]

Me too, however Filezilla seems to work… You have to connect to the folder directly… I’m using this as a workaround [image]

WooooW!!! thank you! :slight_smile: I think its a workaround… if this issue wont be fixed… Then, I found that we use same domain “epizy”…maybe the person who use epizy domain got this situation too…

Why my files in file manager is deleted

Hosting Support

Greenreader9 July 7, 2021, 3:34pm 6

Maybe you can check out this thread. I have no clue what happened.