Why is the Monsta ftp client not working?

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It is not showing any content when i open up the editor, it gives me a blank even if i specify which file to open.

2

That happens to me when i’ve clean my cache recently. You should wait until that loads the file data or clear your cache if that doesn’t load after long time :slight_smile:

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3

The files in question are uploaded and are approximately twice as big then they are. If I open up the files on the computer, and copy it, then overwrite the files; I see a reduction in size by 2. The thing is that I do not want to have to overwrite 10 files now, just so i can see it faster in the online file manager.

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Can you please share which files on which account have this issue, so I can check it?

Also, just to make sure it’s actually the file manager and not something else, are you able to download the files through FTP and confirm the content was not changed?

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The account name is epiz_24810375.
I just downloaded it and it is absolute gibberish, if i resave it, and reopen it then the file changed to an absolute horror of characters. I checked it and it’s in notepad Unicode, not UTF-8.

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Where did you save it that the files became messed up? To my knowledge, the file manager should do UTF-8 by default, not some other custom character set.

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It was saved with Notepad before uploading it, and was saved into Unicode before upload, thus it should be in Unicode. You can see for yourself by downloading it and opening with a text editor locally and using Save as. The steps to get the problem is:
1. Enter some characters not normally found such as Chinese characters along with a bit of HTML code.
Here is a bit of code:
<!DOCTYPE html><html><body><table><tbody><tr><td>你好</td><td>Hello</td></tr></tbody></table></body></html>
2. Use whatever text editor and save it as Unicode.
3. Upload it, then open the editor and try saving it even though you can’t see the code.
4. Download and open it and you’ll see it. It should look like:
ÿþ< h t m l >< b o d y > < h 1 > A d j e c t i v e s ( b_¹[Í‹) [ x í n g r ó n g c í ] < / h 1 >
Now save it again in the text editor and reopen it, and even more unreadable gibberish.

8

I’m unable to reproduce that issue, but I also don’t have a Windows system available.

I did a bit of Googling, and it seems that the “Unicode” charset of Notepad is actually the “UTF-16 LE”. The most common character set is actually “UTF-8”. I haven’t checked the MonstaFTP code, but I would assume that MonstaFTP just tries to open files as UTF-8 and doesn’t bother to check encoding.

I don’t think there is any “fix” for this. Either you can continue to use the “Unicode” charset of Notepad and never use the file manager, or make sure that any files you created with Notepad are created with the “UTF-8” character set.

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9

Thanks. I’ll re upload them in utf-8.

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