Why is mcafee is blocking my internet access on my website?

Hosting Support
1

Hi I have two infinityfree accounts, one uses wordpress and one uses phpbb (account epiz_31428071)

The website that uses wordpress is fine. But for some reason mcafee is blocking me from getting onto my website with phpbb with the message: “Your Internet access is blocked. Firewall or antivirus software may have blocked the connection.”

I know how to unblock it but I’m just wondering if anyone knows why it doesn’t let any mcafee users on it? I don’t know if this is something to do with phpbb or infinity or what… :confused:

Thank you for your time.

2

That is mcaffee. They block lots of our IPs. You b will have to manually unblock the ip for your site.

3

Do they just sometimes block sites hosted from here and sometimes don’t? Because I have two websites that I use infinityfree for and mcafee only blocks this one.

4

Are they on different IPs?

5

Yes

6

Since there are multiple websites on each IP address, and some antiviral software blocks by IP and not domain, you can be affected by others, this is a downfall of shared hosting and can be an issue even if you pay.

However, the software may have also spotted something on your site, but there is no way to tell, unless their support desk is able to tell you.

3 Likes
7

Yeah that’s what I was mostly concerned about. But I’m pretty sure phpbb is safe and there’s nothing else on the website.

8

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