Why is free SSL not appearing even after requesting and waiting for 48 hours and I have changed cnames to the required ones

Hosting Support
1

epiz_27978100
(www.daytips.xyz)
It only displays pendiing and now its 48 hours
I used go get ssl
#please help me to get the SSL certificate

2

Did you add the CNAME records?

3

Yes I changed the server names to the required and they were detected by the infinityfree.net

4

No, the CNAME records that you have to add to get the free SSL certificate. Did you add those?

5

But am using the name servers provided by free infinity already…or

6

NOT the Nameservers, the CNAME records.

Please answer the following:

  1. Do you use Cloudflare?
  2. Are you getting the SSL certificate from InfinityFree?

Please do the following:

  1. Send a screenshot of the SSL page on InfinityFree

Thanks.

7

No I don’t use cloudflare
Yes am trying to get the SSL certificate from infinity free but upto now I haven’t got .

On screenshot I have a difficulty when it comes to upload due to network

8

Unfortunately, I will have problems helping you out without images, but I can try my best.

On the SSL page, does it say “Not Ready” or “Ready”?

If it says “Not Ready” did you copy and paste the CNAME records below into the “CNAME” section of the control panel?

Thanks.

9

Make sure you’re copying and pasting the full thing.

1 Like
10

It says not ready…let me copy paste

11

If you click the pending certificate in the client area, you’ll see the actual CNAME records we found on your domain. As you can see there, the CNAME record that you should have and the actual CNAME record you set are not the same.

Please make sure to set the CNAME record to the FULL value as it’s shown in the client area. Not just the part before the first dot.

1 Like
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