Why can't my site show any files named with "wechat"?

[fatu.cn]

Website URL

www.fatu.cn

Error Message

errors/403/

Other Information

I found my site doesn’t show any files named with “wechat“, such as wechat.png

I am 100% sure this file below is exsiting, but errors/403/ is shown instead when I try to visit this file.

https://www.fatu.cn/wechat.png

[Meishin]

Keyword “chat” is not allowed on free hosting

Redirected to InfinityFree 403 Forbidden page

Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your InfinityFree client area Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…