Why can't I create an acoount?

Hosting Support
1

Username (e.g. epiz_XXX) or Website URL

epiz_30991699

Error Message

Error #97123472578257, Please contact support

Other Information

I click create account button, and then wait account for setting up. While my account setting up, when I click Control Panel, I see the error #97123472578257. Several minutes later, my account is being deleted. Why is this happening?

2

Welcome! Can you shared an screenshot of the error?

3

I have the same issue

4

Screenshot_2
Screenshot_21360×638 41.1 KB

1 Like
5

Can you try resetting your hosting account password and then try?

3 Likes
6

that worked, thanks

7

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