Your account was suspended for a violation of our terms of service. Reasons for this may include harmful or illegal content, or because your account overloaded our servers.
To learn why your account was suspended, to get your account reactivated, or to request a backup, please submit a support ticket.
In some cases of severe abuse, we may choose to not provide any further information or provide access to account data.
Accounts that are not reactivated will be deleted automatically after 20-60 days. Accounts cannot be deleted earlier on request.
Hello dear administrators, for some reason, my account was blocked when I write to support, for some reason no one answers, it’s been a week since the first message.
You were likely suspended for trying to use XenForo. XenForo is infamously heavy and can easily overwhelm your account’s limits, and that’s assuming you acquired it legally. XenForo is expensive, and using nulled scripts is a clear violation of InfinityFree’s terms of service. And if you did buy it legally, you can most likely afford paid hosting, in which case there’s little reason for you to have to use InfinityFree.
It’s not unheard of for support to not respond to what they believe is a serve TOS infraction, though looking at times in your screenshot, it may very well be just because you’ve continuously moved yourself to the bottom of the queue by replying over and over again.
Yeah, don’t reply to ur ticket next time your account gets suspended, and wait for them to respond. That’s what I did when my account got suspended.. I didn’t reply to my ticket, I just let it be, then they answered, and they reactivated my account
