(please specify the URL of the site on which you are experiencing the problem)
(please share the FULL error message you see, if applicable)
(other information and details relevant to your question)
What is your CNAME record? Your website works fine for me.
What to do if CName is not getting updated after 3 days?
One thing you can do is create a topic here and ask us to help you. But to do so, we need more information about the issue, such as:
There are dozens of reasons why a CNAME record might not be working. So we need more information to help you.
Did you notice the big yellow warning banner just above? The one that says “We could not find this domain on any of your accounts”?
Because that’s a big red flag. If you’re trying to set up SSL, and that’s what you see, it means something went wrong.
And if I look closely, I see you have setup the domain blackscatter.great-site.net on your account, but the domain in the screenshot is blacscatter.great-site.net. The K is missing from the domain name you used for the SSL order.
I also see you placed another SSL order for blackscatter.greatsite.net. That one does have the correct subdomain, but the wrong extension (it should be great-site.net).
Please try requesting a new SSL certificate, but please pay close attention to whether you are entering the exact right domain name (copy-pasting is easier than typing by hand).
If everything goes well, you should see a green banner that tells you the username of the account the domain is linked to, along with a big button to let you setup the CNAME record automatically. If you see anything else, please carefully check the domain name again.
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