What are the things you cannot do without confirming your email? I have not confirmed it, and I would like to know if this is affecting anything.
Please give us more context.
What are you referring to exactly?
You should not be able to do much of anything. Just confirm your email, or use a different account if you want to.
Looking at your account, I assume you’re referring to the fact that your email address is invalid?
The restrictions you may experience are:
- Not being able to create new hosting accounts.
- Not being able to request new SSL certificates.
- Not being able to reactivate suspended accounts.
In addition, if your email address is invalid, we will also not be able to send you any more email messages, so you may miss important status updates regarding the services you have with us.
So I strongly recommend you that if your current email address is having trouble, please resolve it or use a different email address. Please don’t gamble on probably not needing it.
I was not able to get SSL so thank you for the answer.
@Admin I also cannot find out how to change my email. I have tried pretty much every link I could find.
You can change your email here Login to your account - InfinityFree
Just click on the edit profile button and scroll down until you see the change email
This is what you should see
scroll down until you find it or use an ad blocker to block the ads
you can see the copyright info - the bottom of the page.
yea I see it maybe just make a new hosting account on a different email and then backup your files on ftp If you have any db then back them up too and delete your domain from the old account and use it on your new account
ok (:
You’re logged in with a Google account, which means you don’t have the ability to change your email address through the client area. The email address is set from the Google account, so to change it, you must change it in the Google account, and then logout and login again to update it.
I can see how this is problematic in your situation because your Google account is part of a Google Workspace organization, and your organization has set quite strict email rules which is the reason our messages are not coming through. Getting your organization to allow email from us might be difficult to achieve, and they probably cannot change your email address either.
At this point, it might be best to remove the Google link from your account so you can change the email address. I can do that for you if you want. Unlinking your account from Google or linking it to another Google account is not possible right now, but is planned to be added soon.
I would apprieciate if you could (:
The Google login link is now disabled for your account. To login, you can request a password reset link here to configure a password: Reset your password - InfinityFree
well great.. now I can’t login because my email cannot receive emails from IF.
Ah… I’m sorry, I should have thought of that, I can see how that is an issue.
I can update the email address for you. I’ve sent you a PM so you can share it privately.
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