Website times out and DNS IP differs from hosting IP

Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.

Check how you’re spelling the domain. The URL in your post is pekomaru.xo.je, but the domain on your hosting account has an “o” where yours has the “e” (po…, not pe…). That would explain the IP mismatch. The name you’re testing probably isn’t the one attached to your hosting, so DNS returns some other address instead of your hosting IP of 185.27.134.138. Try the spelling from your account’s Domains page.

Once you’re on the right domain, I think /pokochat/ will hit a separate problem. This article lists “chat” as a keyword that’s blocked in URLs, with a 403 as the result:

It says live chat scripts aren’t allowed even if you rename the files. If yours isn’t a live chat script, renaming the folder (for example to poko) should get past the block.

The same article says a missing index file in /htdocs/ gives a 403 on the root. Add an index.html or index.php there if you want the root address to show something.

Does the correctly spelled domain still time out or show the wrong IP?