Website not working despite dns records being up to date

[siglo_ph]

I can't ping my website! Is the server down?

If you try to ping your website or any InfinityFree server, you’ll see the ping fail with 100% packet loss. This is completely normal and doesn’t mean your website is down. On Windows, you’ll see output like this: > ping example.com Pinging example.com [185.27.134.??] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 185.27.134.??: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), What should I do instead? The best …