Some time ago I noticed that after Epizy and Infinityfree have merged I can’t see one of my websites in Client Area.
I think that I used the same e-mail to start InfinityFree, Epizy and/or freecluster accounts. I’m really sorry if this was against the Terms of Use.
There is also a chance that I forgot what was my login for Epizy, however I can see the emails regarding the website were sent to the same e-mail I use to login.
My Epizy account was: epiz_22630493. I really don’t want to publish the domain name on the forum so if there was an option to send it via PM it would be great. If buying premium hosting could help with getting the support I will definetly do so.
BTW the website in question is live and fine. I just want to get a backup.
I checked the account epiz_22630493, and I can see it was deleted in December 2018 already due to inactivity. So I’m sorry to say this account is long gone.
Also, I’m not sure what “merge” you mean, because InfinityFree and Epizy have always been the same thing. Although judging by the records in the client area, it seems that your account was imported after being created in an unknown source. That was before the client area was the client area and the account database was a bit of a mess.
Thanks for your quick reply. Can I somehow message you my website url so that you can check wich account it is associated with? I might have moved it to a different account. As I mentioned it is still up.