Website Not Live After Updating Name Servers

[alirazabsp]

Hi everyone,

I recently updated my domain’s name servers to.

However, my website, martitems.com, is still not live. Can anyone confirm how long it usually takes for these changes to take effect?

Thanks for your help!

Best,
Ali Raza

[JxstErg1]

Hi and welcome to the forum! For me your website works fine:

Please note that, if you created your account or added your domain onto your hosting account recently, it might take up to 72 hours for your website to work on your side due to DNS caching:

When will my domain name start working

If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see: An advertisements page, with ?z being added to the URL. An error saying “This site can’t be reached”. This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now. When will I be able to …

[alirazabsp]

Despite testing my website across multiple browsers—Chrome, Edge, Firefox, Brave, and Opera—the same static image persists, indicating that the website is not live.

[Admin]

@alirazabsp

Despite testing my website across multiple browsers—Chrome, Edge, Firefox, Brave, and Opera—the same static image persists, indicating that the website is not live.

You misunderstand. It’s not a browser issue, and trying a different browser will not fix it. If you read our article about this behavior, which @JxstErg1 already link to for you, you will see that it doesn’t mention the word “browser” anywhere, because it’s completely unrelated to your browser.

If you would like to know what does affect it and how you can solve it, please read the article.

Because to be very clear: your website is working fine. And it will work fine for you too if you read our guide and follow our instructions.

[alirazabsp]

Hello everyone,

I recently completed the DNS propagation for my website, martitems.com. However, the site is still not active. Has anyone experienced a similar issue or have any suggestions on how to resolve this?

Thank you!

[Admin]

I understand that the answer you’re getting for is not the answers you were hoping to get. But just opening more topics about the same issue is not going to help fix it.

@alirazabsp

have any suggestions on how to resolve this?

Yes, we already told you multiple times:

When will my domain name start working

If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see: An advertisements page, with ?z being added to the URL. An error saying “This site can’t be reached”. This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now. When will I be able to …

@alirazabsp

Has anyone experienced a similar issue

Basically everyone experiences this after setting up their website, because it’s DNS cache, and this is just how the internet works.

It’s so common that there is even a warning banner in the client area shown for new accounts to inform people about this.

So please stop insisting that this is some mysterious hosting issue. It’s not a hosting issue and it’s very common. And we can help you, but not if you completely ignore what we tell you and insist it’s a something you need us to fix.

The screenshot actually proves this: DNS caching is a thing. Some resolvers still thing your domain is at AWS even though it isn’t. And as you can see: it’s different locations and DNS resolvers that affect this. And there is a reason the DNS propagation checker doesn’t tell you which browser they use for the test, because it’s unrelated to browsers.

[alirazabsp]

I am incredibly impressed with the InfiniteFree team. Their ability to provide speedy solutions to every problem is commendable. This team truly deserves a rating of 1000000000000 stars, not just 5. Thank you for your outstanding service!