I had upgraded my hosting plan to the ifastnet one. I realized there was really no need for premium features, so I switched back, but now the website can’t be reached at all. All the files are there. The only thing I really did, while I had the premium plan, was adding 2 to 3 new posts, but now the website is basically “locked” for some reason. Can somebody please help me?
Your only real option I’m afraid is to reply to the ticket again at iFastNet. Nobody here has access to iFastNet’s system. If you bump the ticket however, that may be the reminder they need to put your domain back where it’s supposed to be.
Thank you so much! Website is finally back up and running!! They listed the reason for the hassle as “required a further DNS update”, but now everything is back. Again, thank you so much!