Website not accessible from both WiFi and 4G (timeout and no ping response)

Website URL:
3mien.gt.tc

Error Message:
The website cannot be accessed from both WiFi and 4G networks.
The connection times out and ping does not respond.

We have tried different networks and devices but the issue persists.

Could you please check if the IP address is blocked or if there is any firewall restriction on the server?

Thank you.

Your website is working fine from here. If you are unable to access it, that could indeed indicate an IP block.

However, we generally only block individual IP addresses. Your WiFi and 4G connections use different IP addresses, so if you are unable to access your website on either, that could mean that either we have blocked both of them, but it could also mean that something else is blocking access. Especially if the WiFi and 4G connections are on the network from the same ISP, a block by your ISP would also explain this.

However, before I can check if the IP address is blocked, I need to know what IP address to look for. Is it one of the IPs in your profile login history or are you connecting from a different IP address?

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