Website is not running

Hosting Support
1

Website URL

https://mist.ct.ws/

Error Message

This site can’t be reached
mist.ct.ws’s DNS address could not be found. Diagnosing the problem.
DNS_PROBE_POSSIBLE

Other Information

its not running on my website. it used to run on my website from the day i created it but from 1 week its not running..can u please look up in my website ..whats wrong ? or the subdomain is down?

2

Welcome to the InfinityFree community forum! Good to have you here.

  • Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end.
  • Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
  • AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first.
  • Solving an issue is a joint effort. Try the suggestions you get and report back what happened.
3

Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.

Could you run the check on dnschecker.org and tell me what it shows? Enter mist.ct.ws with record type A. Also tell me which internet provider and country you’re on. That separates a problem with the domain, which would affect everyone, from your network giving your browser the wrong answer, which would affect only you.

Your hosting account is active and mist.ct.ws is listed on it. A free subdomain has nothing for you to set up, so the cause is probably not your account. The article on this error says that if most locations show a red cross, the problem is with the domain. If most show an IP address, the problem is on your side. Some networks and providers filter free subdomains by returning “not found” for them.

If dnschecker shows it working, please also run these two commands in Command Prompt or Terminal and post the output:

nslookup mist.ct.ws
nslookup mist.ct.ws 1.1.1.1

The article that explains these checks is here:

4

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
*** Request to UnKnown timed-out

C:\Windows\System32>nslookup mist.ct.ws 1.1.1.1
Server: one.one.one.one
Address: 1.1.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
*** one.one.one.one can’t find mist.ct.ws: Server failed

5

Nameservers are down, please wait until its fixed

Frantech power outage again, how awesome :innocent:

6

my daomain is http://tanjimhasan.site.je/
it doesn’t running
when i open this link on any browser, it says,

This site can’t be reached

Check if there is a typo in sql301.infinityfree.com..

7

A lot of sub domains are down right now. I doubt it will last too long, but it is Sunday 1st day of the month as well, a lot of folks do maintenance on Sunday. :slight_smile:

8

??? sql301.infinityfree.com isn’t your domain.

Your site works for me.

9

no. my domain is tanjimhasan.site.je

MYSQL hostname is sql301.infinityfree.com

10

No their DC just got a power cut again

not a planned maintenance

Everything is coming back gradually should free hosting nameservers should be back soon too

11

OK, thank you! :slight_smile: