Website IP is down

Website IP is down

Since the 4th of May, around 13:30 UTC, the website IP is down.

Which components are affected by this issue

Any website hosted on the IP address is affected by this. You can find which IP address your website is hosted on in the Account Details in the client area.

What issues may you see

If your website is on this IP address, you will likely see a Connection Timed Out error, like:


When will this issue be resolved

We are doing our best to get these issues resolved as soon as possible. Unfortunately, we don’t have enough details to tell how soon that will be.

What can you do to fix this

At this time, there are no known workarounds.


May 5 - 8:22 UTC

It seems that the issue was resolved around 8:00 UTC this morning!


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