Website glitchy on custom domain works on sub domain

Website URL

https://bubble-dating.com

Error Message

I tried installing a softaculous script on a subdomain on infinityfree and it seemed to work perfect, but when I imported my custom domain 7-8 hours ago and installed the script on the custom domain, the website is very glitchy. I researched and found that it might be because my website needs an SSL certificate which I applied for and still waiting for it to become active, it was about 40 minutes ago.

In the mean time while I wait for the SSL certificate, I would like to know if there are any other reasons why my website is showing up glitchy.

Thanks

Other Information

Please describe in detail what is “glitchy”

4 Likes

basically it is supposed to look like the image above, which it did on the sub-domain, but on the new domain it looks like this, which looks very messy and unprofessional:

I see these errors

Make sure to migrate your website correctly.

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This is a fresh install, im not importing any files or databases, just the custom domain. The sub-domain install was working properly and that was just a test, then i imported just the custom domain name, not the files, into infinityfree and did the same installation process on the domain name with the files. It worked perfect on the sub domain, I am not sure what I’m missing with the custom domain installation? I do not understand what to do with those errors you’re showing, and with the sub domain i did not have to do any mysql database setup, i just ran the script installer and the site was working fine.

for example i just tried installing on a fresh sub domain and it is working:

https://bubbledating.lovestoblog.com/?i=1

only on custom domain it doesn’t work

Got this. Any issues with this? Maybe just a cache issue, kindly try again later.

Are you sure

I am seeing error 500

4 Likes

I just checked, and it seems that your custom domain is now redirecting to your free subdomain. The website seems to be working on the subdomain.

The most likely reason to me is that your website configuration needs to be updated for your own domain name. Most website software has a setting somewhere for the URL of the site, and will only work correctly on that URL. So if you are trying to switch from a free subdomain to a custom domain, then you’ll need to update that configuration.

This also means that you won’t be able to host the same website on multiple domains simultaneously. But to be very clear: that’s a limitation of the website software, nor our hosting.

5 Likes

When I click https://bubbledating.lovestoblog.com/, I get, “This site can’t provide a secure connection”. I assume this is a male and female bubbles dating site? If so, you should post some pics of both “male” bubbles and “female” bubbles. Let your audience know which bubbles you want to date which other bubbles.

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