Website files missing on vol1_7, vol1_8 and vol2_8

That’s a good question, I don’t know. I would expect that only files from the backup that are missing from the live site would be restored, but I will have to check to be sure.

No, your database is completely untouched by this issue, and still exists on your account with the latest data.

That’s up to you.

As far as I know, the “outage incident” itself was over very quickly. The problem is that a consequence of the incident was that the files from many accounts were lost.

iFastNet is trying to recover what files they can, but from what we know now, it’s pretty clear that:

  • It will take quite some time for the data recovery to be done.
  • Not all data will be restored.

If you want to choose to wait for the data recovery and hope that your website will be restored, then you can, but know that it’s by no means guaranteed that your website will be recovered and restored to a working state.

You can try to restore/reconstruct your website yourself now, or you can wait and have the chance that you won’t have to do that. That’s up to you to decide.

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