Website files lost on website IP 185.27.134.215 Please i want to know what happened It was not my fault I want to know why this happened from your side I know it is a free hosting, but this not a reason to lost my files , i put a massive effort to build my site What is the situation now re…

Hi. Welcome to the forum. The post here explains the problem [image] Missing / Deleted Files, Error 403/404, FTP 421 Home directory not available System Issues Which components are affected by this issue You will be affected by this issue if your hosting accou…

You saw that big orange banner. Just read it and it answer all of your questions. Also please don’t do multiposting.

I still not found a steps that i have to do to restore my site Have i reinstall wordpress and put my files again ? Have i make another ssl certificate? What steps should i do ?

[image] anon85283403: I still not found a steps that i have to do to restore my site Cuz there’s no way unless you have backups. But your site seems to be working for me. [image] anon85283403: Have i reinstall wordpress and put my files again ? Just reinstall and link your database b…

Site return to work . Thanks for your kind fast support in answers Finally , please guide me to an article that helps me to protect against these situations ? Thanks again

Just take regular backups. [image] How to backup your website File Management and FTP Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate …

[image] How to backup your website File Management and FTP Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting acc…

Okay thanks alot . Have a nice day :blush: :yellow_heart:

Website files lost on my website ip

Hosting Support

Meishin August 29, 2023, 2:23pm 7

Just take regular backups.