Website Down

[mforsyth]

www.mforsyth.com

Error Message

SORRY!

If you are the owner of this website, please contact your hosting provider: [email protected]

It is possible you have reached this page because:

• The IP address has changed…
• There has been a server misconfiguration …
• The site may have moved to a different server…

Other Information

I recently switched to iFast for certain features before I realized that I didn’t need those features and switched back to InfinityFree. I also switched my domain hosting from whatever Google hosting switched to over to NameCheap. InfinityFree dashboard shows that my name servers are correctly pointed to ns1.infinityfree / ns2.infinityfree, however the ip address is highlighted red with an x next to it: 185.2.168.125

I’m a video game artist and this is my personal portfolio site. Mentioning this because I am not an IT professional or the like, so if any assistance could be dumbed down and as detailed as possible, I would appreciate it.

Thanks.

[Jri-Creator]

Your website is currently unreachable, I think it’s a DNS issue, which may take a bit to clear.

When will my domain name start working

If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see: An advertisements page, with ?z being added to the URL. An error saying “This site can’t be reached”. This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now. When will I be able to …

[mforsyth]

Thanks for your reply. I’m just now posting about it but this issue has been present for several weeks. I probably should have included that info in my initial post.

[Jri-Creator]

My side does show that everything’s right on the Domain Checker.

I am not sure what to do next, I don’t want to guide you in the wrong direction. Maybe other forum members could answer?

[mforsyth]

I appreciate you trying to help!

[Greenreader9]

Do you have any DNS entries in the control panel? That IP is not a free hosting IP so something is causing the server to return it.

If nothing is in the DNS space, remove the domain from your account and add it back in again.

[KangJL]

@mforsyth

switched back to InfinityFree.

No, you did not.
This is not free hosting IP

Check with iFastnet

[mforsyth]

Thanks. I’ve contacted iFastnet.

[mforsyth]

www.mforsyth.com

Original post.

I’m still getting the same error message when trying to access my site. IFast is claiming it has to do with domain propagation, but I’m not sure that’s the issue since it’s been more than 72. Message from IFast support:

"Hi there,

A process called domain propagation now may need to complete in order for you to see your domain online:

What is DNS propagation:

[URL to Wikipedia removed because a max of two links is allowed in a post]

How to clear DNS on Windows :

[Link removed because of limit]

How to clear DNS on Max OS X

[Link removed because of limit]

How to clear DNS on Ubuntu

[Link removed because of limit]

Our recommended simple method for clearing local DNS which works on most computers / OS:

1) Close all browsers.
2) Restart / reboot your router or modem.
3) Restart your computer.
4) Then try your domain.

If this does not work for you, you can wait for domain propagation to complete (48 hours) or you can try upgrading the DNS in your computer to use Google DNS:

[Link removed because of limit]

Then after installing Google DNS restart your computer and router again.

We appreciate your business and if you have any problems or need anything please let us know."

Any ideas on why my website still can’t be accessed?

[Admin]

I checked your website and there are some very weird issues going on. Your website is definitely being hosted from free hosting, but it’s still showing many different pages from cPanel, even though free hosting doesn’t use cPanel. There is also no code on your website that could cause this.

I have asked iFastNet to look into this. I’m guessing that this is some kind of migration anomaly, but I’ve never seen this kind of behavior before.

[mforsyth]

Thank-you, so much!

[mforsyth]

My website it back up! Thank-you once again for your assistance.

[hacxxx]

Working fine on my end, well designed with cool graphics.
Good luck

[Admin]

I’m sorry for the delay. I have talked with iFastNet and they fixed your website.

Apparently, there are some other changes made to accounts when they are upgraded to premium hosting, that were not reverted when you moved back to free hosting.