Website Down After removing all CNAME

Username (e.g. epiz_XXX) or Website URL


Error Message

This site can’t be reached ’s server IP address could not be found.

Other Information

My website is saying that the IP could not be reached after i removed the CNAME and added 2 that the free ssl certificate page told me to add. This happened yesterday.

It seems like you have accidentally removed your websites IP :confused:. Go to the client area and find your website IP then create an A Record with your domain name and IP. Note that you need Cloudflare for this.

Oh I see, what should i set the source to? Just Https::confused: ?

You haven’t added the nameserver properly.
Check your DNS records in here:

I certainly have added the nameservers, this only just happened when i tried to put ssl on my website yesterday. these are my nameservers, everything was working before.

If your domain nameserver has propagated properly, you even don’t need other CNAME that you removed.
That CNAME usually only redirect your www domain to your main domain (non-www).
Record Name

Maybe you can try this:

In this case, it seems like the DNS records for your domain name have gotten corrupted. You may be able to fix this by removing the domain name from your account and then adding it again. This should ensure new DNS records are created for your domain.


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