Website cannot load after manual update

[Trusty]

I started an upgrade from WordPress 6.13 to 6.3, which did not conclude. I deleted the .maintenance file, and my website can no longer load. I downloaded WordPress 6.3, extracted the files, and uploaded wp-admin and wp-includes to the server. The new 6.3 installation gives a http 500 without logging error. I reverted to the old 6.1.3 files, which I saved as backups, and currently get the errors below.

website: https://mindsetdigitalng.com/

Error Message

Fatal error: Cannot redeclare _resolve_home_block_template() (previously declared in /home/vol15_8/epizy.com/epiz_31603460/htdocs/wp-includes/block-template.php:348) in /home/vol15_8/epizy.com/epiz_31603460/htdocs/wp-includes/deprecated.php on line 4544

Fatal error: Uncaught Error: Call to a member function set() on null in /home/vol15_8/epizy.com/epiz_31603460/htdocs/wp-includes/l10n.php:784 Stack trace: #0 /home/vol15_8/epizy.com/epiz_31603460/htdocs/wp-includes/l10n.php(872): load_textdomain(‘default’, ‘/home/vol15_8/e…’, ‘en_GB’) #1 /home/vol15_8/epizy.com/epiz_31603460/htdocs/wp-includes/class-wp-fatal-error-handler.php(47): load_default_textdomain() #2 [internal function]: WP_Fatal_Error_Handler->handle() #3 {main} thrown in /home/vol15_8/epizy.com/epiz_31603460/htdocs/wp-includes/l10n.php on line 784

Previously, I was using en-US on the site and recently changed to en-GB. The 6.3 zip file I downloaded was for en-GB

[MasrurHossain]

I have a different kind of problem. My website is not loading at all after doing an action in the WordPress. Should I reinstall WordPress with Softaculaus?

[KangJL]

@Trusty

I downloaded WordPress 6.3, extracted the files, and uploaded wp-admin and wp-includes to the server.

Are you sure you have uploaded all files?
Make sure to do this

How to fix a corrupted WordPress installation

WordPress frequently releases updates, which you can install through WordPress’ admin interface. Usually, this works without a hitch. But with some (big) upgrades, the upgrade fails half way and leaves you with a broken website. Fortunately, you can still fix your website without any data loss, and this article tells you how to do that. Download a fresh copy of WordPress First of all, you will need to download a fresh copy of WordPress. You can download this from the official WordPress website…

[Trusty]

@Admin I wish to remove the
link to my website and personal folders from this post. I copied, and overwrote my 6.1.3 files as advised by @KangJL. It displays a 500 http error on the browser, and nothing is written in debug.log. I am considering reverting back to 6.1.3

[Admin]

I took a look at your files, and it looks as if something went very wrong with the uploads. Your index.php file contains the index.php code of WordPres… five times. That’s not valid PHP code, so it breaks.

Please perform the corruption fix steps that @KangJL linked to again, but with a different FTP client. I don’t know what you used to upload this, but FileZilla is always a good choice.

[Trusty]

@Admin All my efforts to resolve this issue is failing. I have been transferring files after any failed upgrade here in infinityfree. I used the monstaFTP do initial transfers because my Filezilla in Windows won’t work. Now I am using a Linux system, the Filezilla opens but continues to give the errors:
Error: GnuTLS error -110: The TLS connection was non-properly terminated.
Error: Transfer connection interrupted: ECONNABORTED - Connection aborted
Error: Failed to retrieve directory listing
Error: Failed to retrieve directory listing

I was tempted to download gFTP but still the connection wont’t work. The wordpress files are not that large that it should take countless hours to transmit. Please, any kind gesture towards resolving this issue will be most appreciated.

[KangJL]

Please provide full ftp logs

How to get full logs from FileZilla

When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

[Trusty]

Thanks @KangJL for your responses to this thread. The FileZilla log is pasted below:

15:57:55	Status:	Disconnected from server
15:57:55	Status:	Resolving address of ftpupload.net
15:57:55	Status:	Connecting to 185.27.134.11:21…
15:57:55	Response:	200 TYPE is now 8-bit binary
15:57:55	Command:	PASV
15:57:55	Status:	Connection established, waiting for welcome message…
15:57:55	Response:	227 Entering Passive Mode (185,27,134,11,134,81)
15:57:55	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
15:57:55	Command:	MLSD
15:57:55	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
15:57:55	Response:	220-You are user number 445 of 6900 allowed.
15:57:55	Response:	220-Local time is now 10:55. Server port: 21.
15:57:55	Response:	220-This is a private system - No anonymous login
15:57:55	Response:	220 You will be disconnected after 60 seconds of inactivity.
15:57:55	Command:	AUTH TLS
15:57:55	Trace:	Trying to resume existing TLS session.
15:57:55	Response:	234 AUTH TLS OK.
15:57:55	Status:	Initializing TLS…
15:57:55	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
15:57:55	Status:	Server did not properly shut down TLS connection
15:57:55	Error:	Transfer connection interrupted: ECONNABORTED - Connection aborted
15:57:55	Trace:	TLS Handshake successful
15:57:55	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
15:57:55	Status:	Verifying certificate…
15:57:55	Status:	TLS connection established.
15:57:55	Command:	USER epiz_31603460
15:57:55	Response:	331 User epiz_31603460 OK. Password required
15:57:55	Command:	PASS ********
15:57:56	Response:	230-Your bandwidth usage is restricted
15:57:56	Response:	230 OK. Current restricted directory is /
15:57:56	Command:	OPTS UTF8 ON
15:57:56	Response:	200 OK, UTF-8 enabled
15:57:56	Command:	PBSZ 0
15:57:56	Response:	200 PBSZ=0
15:57:56	Command:	PROT P
15:57:56	Response:	200 Data protection level set to private
15:57:56	Status:	Logged in
15:57:56	Trace:	Measured latency of 143 ms
15:57:56	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/rest-api.php
15:57:56	Command:	CWD /htdocs/wp-includes
15:57:56	Response:	250 OK. Current directory is /htdocs/wp-includes
15:57:56	Status:	Retrieving directory listing of /htdocs/wp-includes…
15:58:55	Response:	421 Timeout
15:58:55	Command:	SIZE wp-diff.php
15:58:55	Error:	GnuTLS error -110 in gnutls_record_recv: The TLS connection was non-properly terminated.
15:58:55	Status:	Server did not properly shut down TLS connection
15:58:55	Error:	Could not read from socket: ECONNABORTED - Connection aborted
15:58:55	Error:	Disconnected from server
15:58:55	Error:	File transfer failed
15:58:55	Command:	TYPE I
15:58:55	Status:	Disconnected from server
15:58:55	Status:	Resolving address of ftpupload.net
15:58:55	Status:	Connecting to 185.27.134.11:21…
15:58:55	Response:	200 TYPE is now 8-bit binary
15:58:55	Command:	PASV
15:58:55	Status:	Connection established, waiting for welcome message…
15:58:55	Response:	227 Entering Passive Mode (185,27,134,11,122,180)
15:58:55	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
15:58:55	Command:	MLSD
15:58:55	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
15:58:55	Response:	220-You are user number 447 of 6900 allowed.
15:58:55	Response:	220-Local time is now 10:56. Server port: 21.
15:58:55	Response:	220-This is a private system - No anonymous login
15:58:55	Response:	220 You will be disconnected after 60 seconds of inactivity.
15:58:55	Command:	AUTH TLS
15:58:55	Trace:	Trying to resume existing TLS session.
15:58:55	Response:	234 AUTH TLS OK.
15:58:55	Status:	Initializing TLS…
15:58:56	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
15:58:56	Status:	Server did not properly shut down TLS connection
15:58:56	Error:	Transfer connection interrupted: ECONNABORTED - Connection aborted
15:58:56	Trace:	TLS Handshake successful
15:58:56	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
15:58:56	Status:	Verifying certificate…
15:58:56	Status:	TLS connection established.
15:58:56	Command:	USER epiz_31603460
15:58:56	Response:	331 User epiz_31603460 OK. Password required
15:58:56	Command:	PASS ********
15:58:56	Response:	230-Your bandwidth usage is restricted
15:58:56	Response:	230 OK. Current restricted directory is /
15:58:56	Command:	OPTS UTF8 ON
15:58:56	Response:	200 OK, UTF-8 enabled
15:58:56	Command:	PBSZ 0
15:58:56	Response:	200 PBSZ=0
15:58:56	Command:	PROT P
15:58:57	Response:	200 Data protection level set to private
15:58:57	Status:	Logged in
15:58:57	Trace:	Measured latency of 153 ms
15:58:57	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/wp-diff.php
15:58:57	Command:	CWD /htdocs/wp-includes
15:58:57	Response:	250 OK. Current directory is /htdocs/wp-includes
15:58:57	Status:	Retrieving directory listing of /htdocs/wp-includes…
15:59:55	Error:	Connection timed out after 60 seconds of inactivity
15:59:55	Error:	File transfer failed
15:59:55	Status:	Disconnected from server
15:59:55	Status:	Resolving address of ftpupload.net
15:59:55	Status:	Connecting to 185.27.134.11:21…
15:59:55	Command:	TYPE I
15:59:56	Status:	Connection established, waiting for welcome message…
15:59:56	Response:	200 TYPE is now 8-bit binary
15:59:56	Command:	PASV
15:59:56	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
15:59:56	Response:	220-You are user number 414 of 6900 allowed.
15:59:56	Response:	220-Local time is now 10:57. Server port: 21.
15:59:56	Response:	220-This is a private system - No anonymous login
15:59:56	Response:	220 You will be disconnected after 60 seconds of inactivity.
15:59:56	Command:	AUTH TLS
15:59:56	Response:	227 Entering Passive Mode (185,27,134,11,195,47)
15:59:56	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
15:59:56	Command:	MLSD
15:59:56	Response:	234 AUTH TLS OK.
15:59:56	Status:	Initializing TLS…
15:59:56	Trace:	Trying to resume existing TLS session.
15:59:56	Response:	150 Accepted data connection
15:59:56	Trace:	TLS Handshake successful
15:59:56	Trace:	TLS Session resumed
15:59:56	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
15:59:56	Response:	226-Options: -a -l
15:59:56	Response:	226 5 matches total
15:59:56	Trace:	TLS Handshake successful
15:59:56	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
15:59:56	Status:	Verifying certificate…
15:59:56	Status:	TLS connection established.
15:59:56	Command:	USER epiz_31603460
15:59:56	Response:	331 User epiz_31603460 OK. Password required
15:59:56	Command:	PASS ********
15:59:57	Response:	230-Your bandwidth usage is restricted
15:59:57	Response:	230 OK. Current restricted directory is /
15:59:57	Command:	OPTS UTF8 ON
15:59:57	Response:	200 OK, UTF-8 enabled
15:59:57	Command:	PBSZ 0
15:59:57	Response:	200 PBSZ=0
15:59:57	Command:	PROT P
15:59:57	Response:	200 Data protection level set to private
15:59:57	Status:	Logged in
15:59:57	Trace:	Measured latency of 150 ms
15:59:57	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/class-wp-block-patterns-registry.php
15:59:57	Command:	CWD /htdocs/wp-includes
15:59:57	Response:	250 OK. Current directory is /htdocs/wp-includes
15:59:57	Command:	TYPE A
15:59:57	Response:	200 TYPE is now ASCII
15:59:57	Command:	PASV
15:59:58	Response:	227 Entering Passive Mode (185,27,134,11,69,81)
15:59:58	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
15:59:58	Command:	STOR class-wp-block-patterns-registry.php
15:59:58	Trace:	Trying to resume existing TLS session.
15:59:58	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
15:59:58	Status:	Server did not properly shut down TLS connection
15:59:58	Command:	TYPE A
15:59:58	Response:	200 TYPE is now ASCII
15:59:58	Command:	PASV
15:59:58	Response:	227 Entering Passive Mode (185,27,134,11,142,148)
15:59:58	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
15:59:58	Command:	STOR wp-diff.php
15:59:59	Trace:	Trying to resume existing TLS session.
15:59:59	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
15:59:59	Status:	Server did not properly shut down TLS connection
16:00:58	Error:	Connection timed out after 60 seconds of inactivity
16:00:58	Error:	File transfer failed
16:00:58	Status:	Disconnected from server
16:00:58	Status:	Resolving address of ftpupload.net
16:00:58	Status:	Connecting to 185.27.134.11:21…
16:00:58	Status:	Connection established, waiting for welcome message…
16:00:58	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
16:00:58	Response:	220-You are user number 457 of 6900 allowed.
16:00:58	Response:	220-Local time is now 10:58. Server port: 21.
16:00:58	Response:	220-This is a private system - No anonymous login
16:00:58	Response:	220 You will be disconnected after 60 seconds of inactivity.
16:00:58	Command:	AUTH TLS
16:00:58	Response:	234 AUTH TLS OK.
16:00:58	Status:	Initializing TLS…
16:00:59	Trace:	TLS Handshake successful
16:00:59	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:00:59	Status:	Verifying certificate…
16:00:59	Status:	TLS connection established.
16:00:59	Command:	USER epiz_31603460
16:00:59	Response:	421 Timeout
16:00:59	Error:	File transfer failed
16:00:59	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/wp-diff.php
16:00:59	Status:	Retrieving directory listing of /htdocs/wp-includes…
16:00:59	Command:	TYPE I
16:00:59	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:00:59	Status:	Server did not properly shut down TLS connection
16:00:59	Error:	Disconnected from server: ECONNABORTED - Connection aborted
16:00:59	Error:	File transfer failed
16:00:59	Status:	Disconnected from server
16:00:59	Status:	Resolving address of ftpupload.net
16:00:59	Status:	Connecting to 185.27.134.11:21…
16:00:59	Response:	331 User epiz_31603460 OK. Password required
16:00:59	Command:	PASS ********
16:00:59	Status:	Connection established, waiting for welcome message…
16:00:59	Response:	230-Your bandwidth usage is restricted
16:00:59	Response:	230 OK. Current restricted directory is /
16:00:59	Command:	OPTS UTF8 ON
16:00:59	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
16:00:59	Response:	220-You are user number 461 of 6900 allowed.
16:00:59	Response:	220-Local time is now 10:58. Server port: 21.
16:00:59	Response:	220-This is a private system - No anonymous login
16:00:59	Response:	220 You will be disconnected after 60 seconds of inactivity.
16:00:59	Command:	AUTH TLS
16:00:59	Response:	200 OK, UTF-8 enabled
16:00:59	Command:	PBSZ 0
16:00:59	Response:	234 AUTH TLS OK.
16:00:59	Status:	Initializing TLS…
16:00:59	Response:	200 PBSZ=0
16:00:59	Command:	PROT P
16:00:59	Response:	200 Data protection level set to private
16:00:59	Status:	Logged in
16:00:59	Trace:	Measured latency of 150 ms
16:00:59	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/class-wp-block-patterns-registry.php
16:00:59	Command:	CWD /htdocs/wp-includes
16:00:59	Trace:	TLS Handshake successful
16:00:59	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:00:59	Status:	Verifying certificate…
16:00:59	Status:	TLS connection established.
16:00:59	Command:	USER epiz_31603460
16:00:59	Response:	250 OK. Current directory is /htdocs/wp-includes
16:00:59	Status:	Retrieving directory listing of /htdocs/wp-includes…
16:00:59	Command:	TYPE I
16:01:00	Response:	331 User epiz_31603460 OK. Password required
16:01:00	Command:	PASS ********
16:01:00	Response:	200 TYPE is now 8-bit binary
16:01:00	Command:	PASV
16:01:00	Response:	230-Your bandwidth usage is restricted
16:01:00	Response:	230 OK. Current restricted directory is /
16:01:00	Command:	OPTS UTF8 ON
16:01:00	Response:	227 Entering Passive Mode (185,27,134,11,233,82)
16:01:00	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:01:00	Command:	MLSD
16:01:00	Response:	200 OK, UTF-8 enabled
16:01:00	Command:	PBSZ 0
16:01:00	Trace:	Trying to resume existing TLS session.
16:01:00	Response:	200 PBSZ=0
16:01:00	Command:	PROT P
16:01:00	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:01:00	Status:	Server did not properly shut down TLS connection
16:01:00	Error:	Transfer connection interrupted: ECONNABORTED - Connection aborted
16:01:00	Response:	200 Data protection level set to private
16:01:00	Status:	Logged in
16:01:00	Trace:	Measured latency of 144 ms
16:01:00	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/wp-diff.php
16:01:00	Command:	CWD /htdocs/wp-includes
16:01:00	Response:	250 OK. Current directory is /htdocs/wp-includes
16:01:00	Status:	Retrieving directory listing of /htdocs/wp-includes…
16:02:00	Response:	421 Timeout
16:02:00	Command:	SIZE class-wp-block-patterns-registry.php
16:02:00	Error:	GnuTLS error -110 in gnutls_record_recv: The TLS connection was non-properly terminated.
16:02:00	Status:	Server did not properly shut down TLS connection
16:02:00	Error:	Could not read from socket: ECONNABORTED - Connection aborted
16:02:00	Error:	Disconnected from server
16:02:00	Error:	File transfer failed
16:02:00	Status:	Disconnected from server
16:02:00	Status:	Resolving address of ftpupload.net
16:02:00	Status:	Connecting to 185.27.134.11:21…
16:02:00	Command:	TYPE I
16:02:00	Response:	200 TYPE is now 8-bit binary
16:02:00	Command:	PASV
16:02:00	Status:	Connection established, waiting for welcome message…
16:02:00	Response:	227 Entering Passive Mode (185,27,134,11,100,43)
16:02:00	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:02:00	Command:	MLSD
16:02:00	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
16:02:00	Response:	220-You are user number 437 of 6900 allowed.
16:02:00	Response:	220-Local time is now 10:59. Server port: 21.
16:02:00	Response:	220-This is a private system - No anonymous login
16:02:00	Response:	220 You will be disconnected after 60 seconds of inactivity.
16:02:00	Command:	AUTH TLS
16:02:00	Trace:	Trying to resume existing TLS session.
16:02:00	Response:	234 AUTH TLS OK.
16:02:00	Status:	Initializing TLS…
16:02:01	Response:	150 Accepted data connection
16:02:01	Trace:	TLS Handshake successful
16:02:01	Trace:	TLS Session resumed
16:02:01	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:02:01	Response:	226-Options: -a -l
16:02:01	Response:	226 6 matches total
16:02:01	Trace:	TLS Handshake successful
16:02:01	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:02:01	Status:	Verifying certificate…
16:02:01	Status:	TLS connection established.
16:02:01	Command:	USER epiz_31603460
16:02:01	Response:	331 User epiz_31603460 OK. Password required
16:02:01	Command:	PASS ********
16:02:01	Response:	230-Your bandwidth usage is restricted
16:02:01	Response:	230 OK. Current restricted directory is /
16:02:01	Command:	OPTS UTF8 ON
16:02:01	Response:	200 OK, UTF-8 enabled
16:02:01	Command:	PBSZ 0
16:02:01	Response:	200 PBSZ=0
16:02:01	Command:	PROT P
16:02:02	Response:	200 Data protection level set to private
16:02:02	Status:	Logged in
16:02:02	Trace:	Measured latency of 155 ms
16:02:02	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/class-wp-block-patterns-registry.php
16:02:02	Command:	CWD /htdocs/wp-includes
16:02:02	Response:	250 OK. Current directory is /htdocs/wp-includes
16:02:03	Command:	TYPE A
16:02:03	Response:	200 TYPE is now ASCII
16:02:03	Command:	PASV
16:02:03	Response:	227 Entering Passive Mode (185,27,134,11,46,43)
16:02:03	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:02:03	Command:	STOR wp-diff.php
16:02:03	Trace:	Trying to resume existing TLS session.
16:02:03	Response:	150 Accepted data connection
16:02:03	Trace:	TLS Handshake successful
16:02:03	Trace:	TLS Session resumed
16:02:03	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:02:03	Response:	226-File successfully transferred
16:02:03	Response:	226 0.007 seconds (measured here), 90.07 Kbytes per second
16:02:03	Status:	File transfer successful, transferred 668 B in 1 second
16:02:03	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/theme-previews.php
16:02:03	Command:	PASV
16:02:04	Response:	227 Entering Passive Mode (185,27,134,11,113,96)
16:02:04	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:02:04	Command:	STOR theme-previews.php
16:02:04	Trace:	Trying to resume existing TLS session.
16:02:04	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:02:04	Status:	Server did not properly shut down TLS connection
16:02:05	Command:	TYPE A
16:02:05	Response:	200 TYPE is now ASCII
16:02:05	Command:	PASV
16:02:05	Response:	227 Entering Passive Mode (185,27,134,11,131,45)
16:02:05	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:02:05	Command:	STOR class-wp-block-patterns-registry.php
16:02:05	Trace:	Trying to resume existing TLS session.
16:02:06	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:02:06	Status:	Server did not properly shut down TLS connection
16:03:04	Error:	Connection timed out after 60 seconds of inactivity
16:03:04	Error:	File transfer failed
16:03:04	Status:	Disconnected from server
16:03:04	Status:	Resolving address of ftpupload.net
16:03:04	Status:	Connecting to 185.27.134.11:21…
16:03:04	Status:	Connection established, waiting for welcome message…
16:03:04	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
16:03:04	Response:	220-You are user number 425 of 6900 allowed.
16:03:04	Response:	220-Local time is now 11:01. Server port: 21.
16:03:04	Response:	220-This is a private system - No anonymous login
16:03:04	Response:	220 You will be disconnected after 60 seconds of inactivity.
16:03:04	Command:	AUTH TLS
16:03:04	Response:	234 AUTH TLS OK.
16:03:04	Status:	Initializing TLS…
16:03:05	Trace:	TLS Handshake successful
16:03:05	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:03:05	Status:	Verifying certificate…
16:03:05	Status:	TLS connection established.
16:03:05	Command:	USER epiz_31603460
16:03:05	Response:	331 User epiz_31603460 OK. Password required
16:03:05	Command:	PASS ********
16:03:05	Response:	230-Your bandwidth usage is restricted
16:03:05	Response:	230 OK. Current restricted directory is /
16:03:05	Command:	OPTS UTF8 ON
16:03:05	Response:	200 OK, UTF-8 enabled
16:03:05	Command:	PBSZ 0
16:03:05	Response:	200 PBSZ=0
16:03:05	Command:	PROT P
16:03:05	Response:	421 Timeout
16:03:05	Error:	File transfer failed
16:03:05	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/class-wp-block-patterns-registry.php
16:03:05	Status:	Retrieving directory listing of /htdocs/wp-includes…
16:03:05	Command:	TYPE I
16:03:05	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:03:05	Status:	Server did not properly shut down TLS connection
16:03:05	Error:	Disconnected from server: ECONNABORTED - Connection aborted
16:03:05	Error:	File transfer failed
16:03:05	Status:	Disconnected from server
16:03:05	Status:	Resolving address of ftpupload.net
16:03:05	Status:	Connecting to 185.27.134.11:21…
16:03:06	Response:	200 Data protection level set to private
16:03:06	Status:	Logged in
16:03:06	Trace:	Measured latency of 154 ms
16:03:06	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/theme-previews.php
16:03:06	Command:	CWD /htdocs/wp-includes
16:03:06	Status:	Connection established, waiting for welcome message…
16:03:06	Response:	250 OK. Current directory is /htdocs/wp-includes
16:03:06	Status:	Retrieving directory listing of /htdocs/wp-includes…
16:03:06	Command:	TYPE I
16:03:06	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
16:03:06	Response:	220-You are user number 429 of 6900 allowed.
16:03:06	Response:	220-Local time is now 11:01. Server port: 21.
16:03:06	Response:	220-This is a private system - No anonymous login
16:03:06	Response:	220 You will be disconnected after 60 seconds of inactivity.
16:03:06	Command:	AUTH TLS
16:03:06	Response:	200 TYPE is now 8-bit binary
16:03:06	Command:	PASV
16:03:06	Response:	234 AUTH TLS OK.
16:03:06	Status:	Initializing TLS…
16:03:06	Response:	227 Entering Passive Mode (185,27,134,11,120,79)
16:03:06	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:03:06	Command:	MLSD
16:03:06	Trace:	Trying to resume existing TLS session.
16:03:06	Trace:	TLS Handshake successful
16:03:06	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:03:06	Status:	Verifying certificate…
16:03:06	Status:	TLS connection established.
16:03:06	Command:	USER epiz_31603460
16:03:06	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:03:06	Status:	Server did not properly shut down TLS connection
16:03:06	Error:	Transfer connection interrupted: ECONNABORTED - Connection aborted
16:03:06	Response:	331 User epiz_31603460 OK. Password required
16:03:06	Command:	PASS ********
16:03:07	Response:	230-Your bandwidth usage is restricted
16:03:07	Response:	230 OK. Current restricted directory is /
16:03:07	Command:	OPTS UTF8 ON
16:03:07	Response:	200 OK, UTF-8 enabled
16:03:07	Command:	PBSZ 0
16:03:07	Response:	200 PBSZ=0
16:03:07	Command:	PROT P
16:03:07	Response:	200 Data protection level set to private
16:03:07	Status:	Logged in
16:03:07	Trace:	Measured latency of 158 ms
16:03:07	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/class-wp-block-patterns-registry.php
16:03:07	Command:	CWD /htdocs/wp-includes
16:03:07	Response:	250 OK. Current directory is /htdocs/wp-includes
16:03:07	Status:	Retrieving directory listing of /htdocs/wp-includes…
16:04:06	Error:	Connection timed out after 60 seconds of inactivity
16:04:06	Error:	File transfer failed
16:04:06	Status:	Disconnected from server
16:04:06	Status:	Resolving address of ftpupload.net
16:04:06	Status:	Connecting to 185.27.134.11:21…
16:04:06	Command:	TYPE I
16:04:06	Status:	Connection established, waiting for welcome message…
16:04:06	Response:	200 TYPE is now 8-bit binary
16:04:06	Command:	PASV
16:04:07	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
16:04:07	Response:	220-You are user number 456 of 6900 allowed.
16:04:07	Response:	220-Local time is now 11:02. Server port: 21.
16:04:07	Response:	220-This is a private system - No anonymous login
16:04:07	Response:	220 You will be disconnected after 60 seconds of inactivity.
16:04:07	Command:	AUTH TLS
16:04:07	Response:	227 Entering Passive Mode (185,27,134,11,164,178)
16:04:07	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:04:07	Command:	MLSD
16:04:07	Response:	234 AUTH TLS OK.
16:04:07	Status:	Initializing TLS…
16:04:07	Trace:	Trying to resume existing TLS session.
16:04:07	Response:	150 Accepted data connection
16:04:07	Trace:	TLS Handshake successful
16:04:07	Trace:	TLS Session resumed
16:04:07	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:04:07	Trace:	TLS Handshake successful
16:04:07	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:04:07	Status:	Verifying certificate…
16:04:07	Status:	TLS connection established.
16:04:07	Command:	USER epiz_31603460
16:04:07	Response:	226-Options: -a -l
16:04:07	Response:	226 7 matches total
16:04:07	Response:	331 User epiz_31603460 OK. Password required
16:04:07	Command:	PASS ********
16:04:07	Response:	230-Your bandwidth usage is restricted
16:04:07	Response:	230 OK. Current restricted directory is /
16:04:07	Command:	OPTS UTF8 ON
16:04:08	Response:	200 OK, UTF-8 enabled
16:04:08	Command:	PBSZ 0
16:04:08	Response:	200 PBSZ=0
16:04:08	Command:	PROT P
16:04:08	Response:	200 Data protection level set to private
16:04:08	Status:	Logged in
16:04:08	Trace:	Measured latency of 240 ms
16:04:08	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/theme-previews.php
16:04:08	Command:	CWD /htdocs/wp-includes
16:04:08	Response:	250 OK. Current directory is /htdocs/wp-includes
16:04:09	Command:	TYPE A
16:04:10	Response:	200 TYPE is now ASCII
16:04:10	Command:	PASV
16:04:10	Response:	227 Entering Passive Mode (185,27,134,11,220,47)
16:04:10	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:04:10	Command:	STOR class-wp-block-patterns-registry.php
16:04:10	Trace:	Trying to resume existing TLS session.
16:04:10	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:04:10	Status:	Server did not properly shut down TLS connection
16:04:11	Command:	TYPE A
16:04:11	Response:	200 TYPE is now ASCII
16:04:11	Command:	PASV
16:04:11	Response:	227 Entering Passive Mode (185,27,134,11,156,193)
16:04:11	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:04:11	Command:	STOR theme-previews.php
16:04:11	Trace:	Trying to resume existing TLS session.
16:04:12	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:04:12	Status:	Server did not properly shut down TLS connection
16:05:10	Error:	Connection timed out after 60 seconds of inactivity
16:05:10	Error:	File transfer failed
16:05:10	Status:	Disconnected from server
16:05:10	Status:	Resolving address of ftpupload.net
16:05:10	Status:	Connecting to 185.27.134.11:21…
16:05:10	Status:	Connection established, waiting for welcome message…
16:05:10	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
16:05:10	Response:	220-You are user number 409 of 6900 allowed.
16:05:10	Response:	220-Local time is now 11:03. Server port: 21.
16:05:10	Response:	220-This is a private system - No anonymous login
16:05:10	Response:	220 You will be disconnected after 60 seconds of inactivity.
16:05:10	Command:	AUTH TLS
16:05:10	Response:	234 AUTH TLS OK.
16:05:10	Status:	Initializing TLS…
16:05:11	Trace:	TLS Handshake successful
16:05:11	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:05:11	Status:	Verifying certificate…
16:05:11	Status:	TLS connection established.
16:05:11	Command:	USER epiz_31603460
16:05:11	Response:	331 User epiz_31603460 OK. Password required
16:05:11	Command:	PASS ********
16:05:11	Response:	230-Your bandwidth usage is restricted
16:05:11	Response:	230 OK. Current restricted directory is /
16:05:11	Command:	OPTS UTF8 ON
16:05:11	Response:	200 OK, UTF-8 enabled
16:05:11	Command:	PBSZ 0
16:05:11	Error:	Connection timed out after 60 seconds of inactivity
16:05:11	Error:	File transfer failed
16:05:11	Status:	Disconnected from server
16:05:11	Status:	Resolving address of ftpupload.net
16:05:11	Status:	Connecting to 185.27.134.11:21…
16:05:11	Response:	200 PBSZ=0
16:05:11	Command:	PROT P
16:05:12	Status:	Connection established, waiting for welcome message…
16:05:12	Response:	200 Data protection level set to private
16:05:12	Status:	Logged in
16:05:12	Trace:	Measured latency of 197 ms
16:05:12	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/class-wp-block-patterns-registry.php
16:05:12	Command:	CWD /htdocs/wp-includes
16:05:12	Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
16:05:12	Response:	220-You are user number 414 of 6900 allowed.
16:05:12	Response:	220-Local time is now 11:03. Server port: 21.
16:05:12	Response:	220-This is a private system - No anonymous login
16:05:12	Response:	220 You will be disconnected after 60 seconds of inactivity.
16:05:12	Command:	AUTH TLS
16:05:12	Response:	250 OK. Current directory is /htdocs/wp-includes
16:05:12	Status:	Retrieving directory listing of /htdocs/wp-includes…
16:05:12	Command:	TYPE I
16:05:12	Response:	234 AUTH TLS OK.
16:05:12	Status:	Initializing TLS…
16:05:12	Response:	200 TYPE is now 8-bit binary
16:05:12	Command:	PASV
16:05:12	Response:	227 Entering Passive Mode (185,27,134,11,74,34)
16:05:12	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:05:12	Command:	MLSD
16:05:12	Trace:	Trying to resume existing TLS session.
16:05:12	Trace:	TLS Handshake successful
16:05:12	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:05:12	Status:	Verifying certificate…
16:05:12	Status:	TLS connection established.
16:05:12	Command:	USER epiz_31603460
16:05:12	Response:	150 Accepted data connection
16:05:13	Trace:	TLS Handshake successful
16:05:13	Trace:	TLS Session resumed
16:05:13	Trace:	Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD
16:05:13	Response:	331 User epiz_31603460 OK. Password required
16:05:13	Command:	PASS ********
16:05:13	Response:	226-Options: -a -l
16:05:13	Response:	226 7 matches total
16:05:13	Response:	230-Your bandwidth usage is restricted
16:05:13	Response:	230 OK. Current restricted directory is /
16:05:13	Command:	OPTS UTF8 ON
16:05:13	Response:	200 OK, UTF-8 enabled
16:05:13	Command:	PBSZ 0
16:05:13	Response:	200 PBSZ=0
16:05:13	Command:	PROT P
16:05:13	Response:	200 Data protection level set to private
16:05:13	Status:	Logged in
16:05:13	Trace:	Measured latency of 147 ms
16:05:13	Status:	Starting upload of /home/ezeanyi/wordpress/wp-includes/theme-previews.php
16:05:13	Command:	CWD /htdocs/wp-includes
16:05:13	Response:	250 OK. Current directory is /htdocs/wp-includes
16:05:15	Command:	TYPE A
16:05:15	Response:	200 TYPE is now ASCII
16:05:15	Command:	PASV
16:05:15	Response:	227 Entering Passive Mode (185,27,134,11,178,121)
16:05:15	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:05:15	Command:	STOR class-wp-block-patterns-registry.php
16:05:15	Trace:	Trying to resume existing TLS session.
16:05:15	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:05:15	Status:	Server did not properly shut down TLS connection
16:05:17	Command:	TYPE A
16:05:17	Response:	200 TYPE is now ASCII
16:05:17	Command:	PASV
16:05:17	Response:	227 Entering Passive Mode (185,27,134,11,68,155)
16:05:17	Trace:	Binding data connection source IP to control connection source IP 192.168.0.117
16:05:17	Command:	STOR theme-previews.php
16:05:17	Trace:	Trying to resume existing TLS session.
16:05:18	Error:	GnuTLS error -110: The TLS connection was non-properly terminated.
16:05:18	Status:	Server did not properly shut down TLS connection

[KangJL]

@Trusty

|15:57:55|Trace:|Binding data connection source IP to control connection source IP 192.168.0.117

192.168.0.117 does not seem to be an external IP

Can you check if the filezilla settings are correct?

[Admin]

How broken is the FTP connection really? Because I do see successful directory listings and commands being sent.

The logs do show the GnuTLS error -110: The TLS connection was non-properly terminated. error multiple times, but that’s normal if the connection is closed. Our servers close inactive connections after 20 seconds, which will result in this error. But if you reconnect to the FTP servers from FileZilla and retry the transfers, it should just work.

There could be a problem with the data connections though. If so, it may be caused by bad router configuration. You may be able to fix that through the router configuration if you have access to it (usually FTP ALG settings are a problem), but you can also try to bypass it entirely by using a VPN.

[Trusty]

Filezilla continued to fail after I changed the address to my external IP under Active mode configuration. I decided to try gFTP 2.0.19 in Ubuntu 18.04 and it was a breeze to work with. It made the transfer at blinking speed. I had the best file upload experience. I will recommend it as a good alternative to old Filezilla. My issue is now resolved, thanks to @Admin and @KangJL who offered me support.