Website builder

Hosting Support
1

I had one domain name: http://szeretvelenni.great-site.net
and I purchased for the website builder subscription trough infinitefree.

Everything works well and I decided to buy a domain for my website, to make it more friendly.

New domain: http://szeretvelenni.hu
From now when I try to use the website builder it says I’m not subscribed.

Is there any solution to transfer my subscription from one domain to another ?
If I can’t basically there was no point to buy a domain.

2

Please check with Site.Pro
We do not know the terms and conditions of the subscription you had with the website builder

5 Likes
3

Dear KangJL,

Thank you for your answer.

I trying to get the contact with the site.pro support, but they usually don’t reply to Free plan accounts.

“Please note, usually we don’t reply to Free plan accounts”

I don’t really want to purchase one more just for an answer, even the first purchase seems useless.

4

They don’t provide support to free plan users, yes. But you’re not a free plan user, you purchased an upgrade.

I expect they will reply to you about this. Because the simple fact is that only they can help you. I cannot even see if your website was upgraded, and I definitely have zero control over which plan a website is on. All the website builder upgrades are handled directly by Site.Pro.

4 Likes
5

I would recommend you to try wordpress instead, it is free to use with many customisation.