Wanted to install phpbb. Error 500

SanGer · February 21, 2025, 11:27am

Hi. I have this problem with almost all scripts. I have only recently installed Joomla automatically on hosting. It worked! The website is working. As soon as I deleted it and wanted to install phpbb. Error 500. How to remove it!? Who can tell me!? How to make scripts work!!!???

Admin · February 21, 2025, 1:30pm

Did you read the other posts in the topic? They specifically answer that question.

Not only are you hijacking someone else’s topic, you’re also asking for the same information that has already been shared. Next time, please first read other topics and articles about the issue, and if that doesn’t help, create a new topic if you have more questions.

SanGer · February 21, 2025, 10:14pm

I have already created a similar theme. And participated in others. There is no specific solution to the problem in any topic. I accidentally got an INSTANT CMS working. And after the update, it stopped working. And now I can’t install any free script on the hosting. That’s why I found the nearest topic in which I could ask a specific question. And I didn’t get a specific answer, as always!

dan3008 · February 21, 2025, 10:59pm

Checking your profile, you haven’t ccreated a thread about this recently. the last thread you created was in 2022. If you hijack other peoples posts, you are unlikely to get a direct answer.

Although it wasn’t aimed at you, my above answer still applys

Follow the instructions in this thread to make sure you’ve turned on the full error message. if the message doesn’t make sense, or you need help fixing it, create your own topic with the details of the error message and we can help

SanGer · February 21, 2025, 11:05pm

Http error 500

When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500.

There are typically two reasons which can cause this error:

The PHP code has crashed.

The .htaccess file contains invalid rules.

Here are some things you can try to debug and fix this.

Fixing crashing PHP code

A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed.

Getting the real error message

To help fix this, you’ll first want to enable error messages on your website. You can enable PHP error messages from the control panel:

Login to your control panel.

Go to Alter PHP Config.

Select the domain name you are trying to debug and click Alter PHP Directives.

Set “Display Errors” to “On” and click the Alter PHP Directives to save.

If you refresh the page, you should hopefully see an error message.

If don’t see an error message, this is likely caused by your script suppressing or capturing error messages from PHP.

The first thing to try is to see if your software has a debug mode option, log file or other setting which can be used to get the error message.

For example, WordPress has a setting WP_DEBUG which can be used to show the actual error message. You can learn more about that option in the WordPress knowledge base: Debugging in WordPress – Advanced Administration Handbook | Developer.WordPress.org

If your software doesn’t have any way to see the PHP errors, it is likely that error message suppression was hard-coded into the application. If you check the PHP code, you will probably see lines like these:
ini_set('display_errors', 0);
ini_set('display_startup_errors', 0);
error_reporting(0);
Commenting out lines like these should enable the PHP error messages.

If this still doesn’t allow you to see any error messages, please contact the script developers for help.

Fixing the real error

If you’ve completed the steps above and have an actual error message, the next step is to fix it.

Unfortunately, there is no standard process to follow to fix such errors.

A good place to start would be to take a good look at the path of the file where the error occurs. Does it refer to a specific plugin or theme? If so, you can try to disable that plugin or theme and see if that removed the error. Reinstalling or upgrading the plugin, script or theme might help too.

Another good step is to search the web for your error message, in combination with the script, plugin or theme which is generating this error message. Maybe there are other people who’ve had the same error, and have already found and described a solution.

If you’re unable to find anything, you can ask a question somewhere about the error. You could check the support channel of the plugin or theme causing the issue, ask your question on a general programming forum like StackOverflow, or ask it on the InfinityFree forum in the Hosting Support category.

Fixing invalid .htaccess rules

If your .htaccess file has an error, this may cause a HTTP ERROR 500 too. Unfortunately, there is no way to get an actual error message in this case.

However, you can remove or rename your .htaccess file (to .htaccess.backup, for example) and refresh the page. If you don’t see the HTTP ERROR 500 anymore, that likely means there was an error in the .htaccess file.

The simplest way to try to fix this is to download a fresh copy of the .htaccess file of your software and use it to replace your current .htaccess file. Doing so hopefully removes any broken lines.

If that’s not an option, you can restore your .htaccess file, and try to figure out which line or lines are causing the issue.

A fairly efficient way to do so is by doing a “binary search”. This means you first comment out about half of the lines in the .htaccess file and see if you still get the error. For example, if you comment out the bottom half and your website works, but you comment out the top half (and uncomment the bottom half) and your website breaks, you know that the bottom half of the code contains the broken line. You can then repeat this by commenting out a quarter of the code, or half of the broken half, to narrow down the error even further. You can repeat these steps until you’ve narrowed it down to a small block or even an individual line of code.

You can then attempt to remove or fix the broken lines specifically. If you’re not sure how, you can ask a question somewhere about the error. You could check the support channel of the plugin or theme causing the issue, ask your question on a general programming forum like StackOverflow, or ask it on our forum in the Hosting Support category.

Thank you. I’ve been reading this. and I tried to rename htaccess, but it didn’t help. There is already no way to change php versions on the hosting itself. And by the way, the pre-installed version of phpBB installs from hosting automatically. It also leads to a page with error 500! This is outrageous!

dan3008 · February 21, 2025, 11:06pm

Can you share the link for where the 500 error is occouring?

and have you turned on “Display Errors” for the site?

dan3008 · February 21, 2025, 11:11pm

I’ve just installed PHPbb through the script installer, and its worked straight away. So that would suggest that the problem lies elsewhere

SanGer · February 21, 2025, 11:13pm

Good. I’ll try it now. Thanks for the help. For some reason, it gives an error in my script. I have enabled error display. And the page started coming out! But with errors already. I’m going to try your method now.

Admin · February 22, 2025, 9:44am

I’ve split your posts off to a separate topic. Again, do not hijack other people’s topics. If someone has a topic that seems similar but the solution proposed there doesn’t work for you, it means you don’t have the same issue, and your question doesn’t belong in that topic.

system · March 1, 2025, 9:45am

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