Volume unknown/home dir unknown

[ChrisPAR]

Have you checked what your website’s IP address/hosting volume is? You can find it in your account section of the client area, for example here is mine on the account that I am affected:

@Dadoedi

Webftp (trough cpanel) nor filezille both not working for me.

If you are on any of the affected components, this is expected:

@ChrisPAR

What issues may you see

If your website is on one of these IP addresses, you may see the following errors:

• 421 Home directory not available
• The file manager showing a login form / “Error! FTP authentication failed.”