Validation error when creating a new cite builder

Hi, I am new here. I was able to create a new site builder using my domain name for the first time. However, after I deleted the first site builder, I can’t create another one with the same domain name. The error message is shown below. I am not sure where did I do wrong. Any help is appreciated.

Error Message

Validation error
The domain has already been taken.

Other Information

(other information and details relevant to your question)

Did you read the warning before deactivating?

1 Like

Apparently I missed it. Could you advise, please?4

It says your domain will be locked in your account if you not removing it before deactivation. To fix it:

  1. Reactivate your previous hosting account
  2. Open control panel, go to either addon domain or subdomains
  3. Remove the domain

I did not deactivate my hosting account. The account is active so is the domain. The problem is I cannot create a new site builder.

Maybe u need to wait for some time for the system to update changes :slightly_smiling_face:

Lol, I hope that is the solution!

1 Like

The domain shows the welcome page

This is a bug in the client area. When you delete a SitePro site, it’s only deactivated in the background. And then when you try to add the same domain again, it breaks because the domain wasn’t really deleted in the first place.

I’m making a fix for this now. Please try again in an hour and it should work.

7 Likes

Thank you. It is working now.

1 Like

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.