I am new here. I set up my account a few days ago. My site is for my streets road maintenance association. It contains a property owners directory, login access for nominations for board seats, and ballot for voting. Nothing dangerous or bad.
Today when I attempt to access the site I receive a page that says:
Looks like there’s a problem with this site
sunnygrove.nfy.fyi sent back an empty page.
What can you do about it?
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.
Error Code: NS_ERROR_NET_EMPTY_RESPONSE
I also receive a Norton Antivirus notice that says:
“Threat secured”
We prevented your connection to sunnygrove.nfy.fyi because it is a dangerous webpage. Threat category: URL:Blacklist.
Can anyone tell me what is going on? and how I can mitigate this so users will not also be receiving this notice when attemping to use the site?
So Norton blocked your site. This is a Norton issue not a hosting issue. My guess is Norton are blocking the .nfy.fyi domain, and all sub domains under it.
But if they are blocking the .nfy.fyi extension then i can’t be the only one with this problem. It’s also a little weird that there was no problem for several days.
nfy.fyi is one of the new free subdomain options that was just announced on May 30th of this year. I’m not too surprised if it took until just now for Norton to consider it high risk. Of course you’ll want to check with Norton themselves to be sure if it’s the entire domain and not your specific subdomain that they’ve falsely marked as dangerous.
New domain + bad websites are usually considered a red flag for abuse. If or when it’s added to a blocklist varies per domain and per scanner.
Other Norton users visiting nfy.fyi domains will see the same issue. But there are many options for subodmains and even more firewall blocklists, so most visitors are not affected by this. And that’s also what makes it so hard for us to monitor this, especially since antivirus companies are not very transparent about what they block and why.