Urgent questions, Hackers have committed many crimes

[good-com]

1.please specify the URL of the site on which you are experiencing the problem:

• goodkidya.lovestoblog.com
• communication.lovestoblog.com

2.please share the FULL error message you see, if applicable:

Urgent questions!!!
Hackers have committed many crimes, including stalking and harassment, sexual harassment, brain exploitation, computers, laptops and mobile phones, virtual hosts, virtual reality, and real people playing games.

Misappropriated the registered mailbox account password (s19877612), misappropriated the InfinityFree account password, misappropriated the FTP account password, and misappropriated the FTP Details account password many, many times especially.

Hackers modified and edited the html files and other files and pictures and text content without authorization, and the files were retained by the other party as records. This is a very serious issue, because it is my personal ownership and private information!!!

An announcement warning has been issued in my personal InfinityFree domain (goodkidya, communication), but it is of no use. How can I appeal?

2-1. How to complain to the InfinityFree official website to report computer obstruction crimes, arrest hackers, expel their names, suspend their accounts, and imprison them for life? Hackers are also required to disarm, delete computer operations that do not belong to the hackers, and delete relevant account and privacy information certificates that the hackers have embezzled.

2-2. Hackers track and harass, locate the local address and operate the physical laptop, and also remote control the local address. I have reported to the police station in Taiwan, and also provided some relevant lists to the police. I followed the clues to investigate or asked the police relevant units for help, but what should I do?

2-3. How to renew the original domain name? Should I delete the account and then re-create a new account password? In principle, I hope to maintain the same domain name, but I shouldn’t be targeted by hackers and attack without permission.

2-4. But how to prevent hackers from attacking again? Because once an FTP account is created, it cannot be changed. The FTP account password is also fixed, and since FTP is not continuously occupied, as long as FTP is not logged in continuously, it is easy for hackers to locate the local address again and carry out entity manipulation attacks. But thinking about it further, even when the FTP domain is continuously occupied, there is still a chance of being manipulated and attacked by entities, because even computers, laptops, mobile phones, and virtual hosts are often manipulated and attacked by hacker entities.

2-5. The above problem is an urgent and complex problem that has been attacked by hackers many times. Personal information was leaked, Internet account passwords were leaked, and debit and credit cards were leaked. lost heavily. If the hackers can’t arrest them, they will cause me more trouble in the future. I need everyone’s help, thank you.

[Admin]

@good-com

An announcement warning has been issued in my personal InfinityFree domain (goodkidya, communication), but it is of no use. How can I appeal?

If your account was suspended, there is a button in the client area to submit a ticket about it, to request a review.

That said, both domain names you’re referring to have not been suspended by us. So I don’t know who you’re looking to appeal to, because we didn’t do anything.

@good-com

2-1. How to complain to the InfinityFree official website to report computer obstruction crimes, arrest hackers, expel their names, suspend their accounts, and imprison them for life? Hackers are also required to disarm, delete computer operations that do not belong to the hackers, and delete relevant account and privacy information certificates that the hackers have embezzled.

If you found any abusive sites on our servers, you can report them to [email protected].

But please be aware that we are just a hosting provider. We are not a global law enforcement agency. We do not have the power to arrest or imprison people, seize their electronic devices or compel them to delete data (except for any copies of data they have stored on our servers).

@good-com

2-2. Hackers track and harass, locate the local address and operate the physical laptop, and also remote control the local address. I have reported to the police station in Taiwan, and also provided some relevant lists to the police. I followed the clues to investigate or asked the police relevant units for help, but what should I do?

For starters, reinstall your laptop. If you know your device is compromised, you must isolate it and make sure that it’s cleaned again. Wiping it entirely and reinstalling it from scratch is the most reliable way to be absolutely sure that any malware is gone.

And learn about security best practices to help keep yourself and your devices safe and prevent this from happening again.

@good-com

2-3. How to renew the original domain name? Should I delete the account and then re-create a new account password? In principle, I hope to maintain the same domain name, but I shouldn’t be targeted by hackers and attack without permission.

You can just reset the password of your existing account. No need to completely delete the current account.

Only if you believe your website content is compromised and you would like to start with a clean slate, just like with your laptop, then it makes sense to deactivate your current accounts and create fresh ones. If so, please make sure to remove the domains from the account before deactivating them, or you will not be able to assign them to your new account.

@good-com

2-4. But how to prevent hackers from attacking again? Because once an FTP account is created, it cannot be changed. The FTP account password is also fixed, and since FTP is not continuously occupied, as long as FTP is not logged in continuously, it is easy for hackers to locate the local address again and carry out entity manipulation attacks. But thinking about it further, even when the FTP domain is continuously occupied, there is still a chance of being manipulated and attacked by entities, because even computers, laptops, mobile phones, and virtual hosts are often manipulated and attacked by hacker entities.

Learn about security best practices to help keep yourself and your devices safe.

More specifically for our hosting, use a strong, randomly generated passwords at all times, and use 2FA where you can (like on our client area). Make sure that those passwords are protected properly, like in a proper password manager with a good security track record.

There is no way to 100% protect yourself against hacks. Especially if your device is compromised, there is not a lot you can do when hackers can see and do everything that you do, like recording passwords from your clipboard or as you’re typing them.

[anon42008019]

My guy, you really need to be in touch with the police at this point.