Urgent Help Needed: Website Suddenly Showing 404 Not Found Error on All Devices and Browsers

Username: epiz_33809564
Website: hemtvattat.com

" 404 Not Found
The page you were looking for could not be found!"

(other information and details relevant to your question)

Dear InfinityFree community,

I urgently need your help as my website is suddenly displaying a 404 Not Found error on all devices and browsers. I have already tried several troubleshooting steps, including checking the folder structure, verifying file permissions, confirming domain configuration, flushing DNS cache, clearing browser cache and cookies, and ensuring that my SSL certificate is properly configured, but the issue persists.

To rule out any issues with my website’s code, I even tried uploading a placeholder index.html file with “this is a test” text only, but the error still appears. Additionally, I can confirm that my domain is not expired and has been working fine for the past few days.

I am at a loss as to what could be causing this sudden error, especially since I have not made any recent changes to my website. My domain is purchased and set up through Domain.com.

I would greatly appreciate any assistance or suggestions to resolve this issue as soon as possible. Thank you for your support!

Best regards,

Works fine for me, so I will say it sounds like a DNS issue. Have you tried visiting via a proxy/VPN/Tor?


Hmm yes with tor I see it as well but I also notice that the ssl is gone… What does this mean?

It’s not expired btw, expires 14/06

Its there, your browser is just not using it


Its working…add force trafic rule http to https using htacess file…!

I added the rules to .htaccess, still the 404 page. Doesn’t matter if I type in http or https manually, just the 404 page. Except for Tor where if I type in https manually yeah the SSL is there but still defaults to http. Still the 404 page on my phone which is not connected to the same wi fi as my laptop.

Please try to clear your browser cache, or check your site to Incognito/Private Browsing mode. Your site seems to be working from here.


I’ve cleared browser cache, the site works in incognito mode & private browsing but not in normal mode.

In the console in private mode I get these errors:
Failed to load resource: the server responded with a status of 404 () (errors.infinityfree.net/errors/404/:1 )

and GET https://errors.infinityfree.net/errors/404/ 404

Line 1 of home.css is a modifier class.

If your site works in private browsing but not in normal mode, it’s pretty much guaranteed to be a caching issue in normal mode. Even the “clear cache” buttons don’t clear all internal storage, only private browsing reliably bypasses it.


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