UpdraftPlus doesn't backup my file and just hang up

As shown in the following screen dump,
I try to backup my website with the UpdraftPlus.

However, I made many trials, it just hang up there and there is no backup.
How can I do?

Hello there,

If this backup file exceeds the 10 mb limit then that’s what will happen, it will get stuck.

You can try the old school FTP backup method instead.

Please use our official instructions to backup your website:

Backup plugins and other automagic migration systems are prone to errors like these, which is why we recommend against using them.

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