Unable to Publish Website despite free space

Website URL

https://neothermaltech.com/

Error Message

I am seeing this error on trying to publish my website:

Error: Website builder is temporarily unavailable.

Contact hosting administrator regarding this error (server disk is out of space).

This is despite the fact that I have not maxed out any limit (disk space, Inodes, etc.) as seen on cpanel:

I tried resetting my website or changing the template but that is not working either, I cannot see any templates that I saw earlier and resetting throws this error:

Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 13 database or disk is full in /var/www/builder/v4.2/src/SitePro/builder/SiteData.php:858 Stack trace: #0 /var/www/builder/v4.2/src/SitePro/builder/SiteData.php(858): PDOStatement->execute() #1 /var/www/builder/v4.2/src/SitePro/controller/TemplatesController.php(1012): Profis\SitePro\builder\SiteData->setOption() #2 [internal function]: Profis\SitePro\controller\TemplatesController->indexAction() #3 /var/www/builder/v4.2/src/web/Controller.php(87): call_user_func_array() #4 /var/www/builder/v4.2/src/web/Controller.php(112): Profis\web\Controller->findAndCallAction() #5 /var/www/builder/v4.2/src/SitePro/controller/TemplatesController.php(1034): Profis\web\Controller->process() #6 /var/www/builder/v4.2/modules/builder/WB_Builder.module.php(894): Profis\SitePro\controller\TemplatesController->process() #7 /var/www/builder/v4.2/core/Controller.class.php(86): WB_Builder->templatesAction() #8 /var/www/builder/v4.2/core/RDCore.class.php(283): Controller->call() #9 /var/www/builder/v4.2/index.php(20): RDCore->exec() #10 {main} thrown in /var/www/builder/v4.2/src/SitePro/builder/SiteData.php on line 858

I was also facing some other issues like not being able to upload images but that got resolved after I reset my domain account on infinityfree.

Other Information

I was not facing any issue on the first day when I linked my domain to infinityFree

1 Like

I could be wrong but the is full error looks like an error from the systems drive that contains the site builder backend and not your website storage space

this may just be a temporary glitch, there is nothing you can do right now to fix it

Admin or one of the super users here will investigate

3 Likes

That error looks like the database server of the website builder itself, not your website, is out of space.

There is not a lot I can do about that except for pass it on though, as Site.Pro actually hosts the builder.

4 Likes

The site builder is almost unusable right now. Can you please let us know when the people at site.pro tell you the issue will be resolved by?

Thanks, I thought the same.

1 Like

I raised a ticket on site.pro and they have resolved the issue. Thank you.

3 Likes

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