Unable to establish secure connection

I just recently added a website crossfittherock.com to this hosting, as of last night.

I seem to be getting security errors whenever I click on the website from a search engine, or try to access it on my phone, why does this happen? For example my phone will say

“Unable to establish a secure connection to server”

This is a Wordpress site by the way, not sure if that has anything to do with it? Is it because it is trying to use ssl and you guys do not support it?

Thank you

Hello @thatguy91.

Maybe first thing that you should do before trying to use https:// version of your site is installing a SSL Certificate?

Of course https:// is going to give security error if your site will not have SSL installed. You can only use secure hyper text transfer protocol (https) if your website has SSL installed. It is not like when you get a hosting that SSL will be auto-installed on your website.

You have to buy one by yourself, for example COMODO SSL Certificate or you can also get Let’s Encrypt free certificates.

I hope that this solved something out for you :). Anyways I think you had a misunderstanding because you probally did not know that you have to install SSL certificate first before using https:// version.

Enjoy developing,

Mike

@Mike Leaf

I am trying to use LetsEncrypt right now, but the terminal client I am using to generate SSL is throwing me an error…

Do you know any tried/true solutions through these guys to get an ssl cert? Like the appropriate terminal command to use? I have never done this before so I would appreciate any help… thank you.

Does this error message ring any bells?

“Failed authorization procedure. crossfittherock.com (tls-sni-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Correct zName not found for TLS SNI challenge. Found ‘’, www.crossfittherock.com (tls-sni-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Correct zName not found for TLS SNI challenge. Found ‘’”

@MikeLeaf

I am trying to use LetsEncrypt right now, but the terminal client I am using to generate SSL is throwing me an error…

Do you know any tried/true solutions through these guys to get an ssl cert? Like the appropriate terminal command to use? I have never done this before so I would appreciate any help… thank you.

Does this error message ring any bells?

“Failed authorization procedure. crossfittherock.com (tls-sni-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Correct zName not found for TLS SNI challenge. Found ‘’, www.crossfittherock.com (tls-sni-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Correct zName not found for TLS SNI challenge. Found ‘’”