I have also tried downloading them using plugin in the wordpress dashboard using file manager plugin But is also of no use. Could please resolve this or give me an another solution
Try clicking on the /htdocs folder so it turns yellow, then on the download icon in the lower black bar. It may or may not work.
Let me know if it does!
Because the file manager uses the same FTP connection as FileZilla does. You don’t want to use FileZilla because downloading many files over FTP takes a long time. The file manager cannot do this any faster. In fact, FileZilla is much better optimized for this than any web based file manager could ever be.
We can’t just fix this because “fixing” this means building a completely new interface to interact with files on our platform. And that’s much easier said than done.