Chiming in for evidence collection, do you guys’s hosting account IP ends in 215? Symptoms suggest there might be a performance degradation on a server with that IP, but i’m not 100% sure just yet until more reports coming in. Please mention your website URL, too
A connection timeout error could indicate a network level block between you and our servers. But those blocks are temporary and should clear out automatically after 24 hours.
This block could be caused by us, we have some systems in place that detect suspicious traffic and can block IP addresses. But it’s much more common to be a security restriction on your network, like a firewall.
We pack accounts tightly to keep costs under control and free hosting has a bad reputation for attracting abuse. So some network administrators therefore conclude that free hosting is too dangerous and will block our IP addresses.
This issue appears to be related to a large wave of connection timeout errors reported by many people. I just created an official topic with more information about the issue where I will be posting further updates.
If you want to know more, let’s centralize the discussion here.