Unable to determine directory status

Website URL

http://laporsarprasitera.page.gd/

Error Message

Unable to determine directory status
An error occurred while trying to check the directory of your website.

Other Information

The files in my file manager are missing and I tried to connect with FTP, the connection was rejected.

Chiming in here to say that my domain on infinityfree.me and gt.tc are down too with the above error message when logged in. Any clue why?

Mine is the exact same; went down and is unreachable for infinityfree.me

My File Manager is showcasing as blank as well

Chiming in for evidence collection, do you guys’s hosting account IP ends in 215? Symptoms suggest there might be a performance degradation on a server with that IP, but i’m not 100% sure just yet until more reports coming in. Please mention your website URL, too :slight_smile:

No; mine is 134.98 for the last 2 octets

bonetracker.infinityfree.me

I did stumble across this post from the Owner:

A connection timeout error could indicate a network level block between you and our servers. But those blocks are temporary and should clear out automatically after 24 hours.

This block could be caused by us, we have some systems in place that detect suspicious traffic and can block IP addresses. But it’s much more common to be a security restriction on your network, like a firewall.

We pack accounts tightly to keep costs under control and free hosting has a bad reputation for attracting abuse. So some network administrators therefore conclude that free hosting is too dangerous and will block our IP addresses.

It’s not just localized to me though, multiple people across multiple ISPs have mentioned the sites are down.

On sub pages I am getting 502 bad gateway.

My web is online now, thank you

I will be happy if/when my site becomes available again. Glad its working for you Yuniar

To close the loop, my infinityfree.me and gt.tc sites are up too. Thanks team for working on this!

This issue appears to be related to a large wave of connection timeout errors reported by many people. I just created an official topic with more information about the issue where I will be posting further updates.

If you want to know more, let’s centralize the discussion here.