Unable to connect to database

Hosting Support
1

Website URL motueka-bnb.infinityfreeapp.com

Error Message

Fatal error : Uncaught mysqli_sql_exception: Access denied for user ‘if0_36604612’@‘192.168.0.51’ (using password: YES) in /home/vol13_3/infinityfree.com/if0_36604612/htdocs/test_connection.php:12 Stack trace: #0 /home/vol13_3/infinityfree.com/if0_36604612/htdocs/test_connection.php(12): mysqli->__construct(‘sql108.infinity…’, ‘if0_36604612’, Object(SensitiveParameterValue), ‘if0_36604612_mo…’) #1 {main} thrown in /home/vol13_3/infinityfree.com/if0_36604612/htdocs/test_connection.php on line 12

all my credentials are correct I have double / triple checked but continue to get this error

(other information and details relevant to your question)

2

Nope, the database name or password is wrong.

the database name is if0_36604612_<DATABASENAME>

the password can be found in your client area (It is not the password you use to login to the dashboard)

see more:

3 Likes
3

I am aware of that and am using the correct password and database name , hence the reason I’m posting here

4

Account Details

USERNAME

if0_36604612

PASSWORD

************* Show/Hide

STATUS

Active

LABEL

Website for motueka-bnb.infinityfreeapp.com

WEBSITE IP

185.27.134.94

HOSTING VOLUME

vol13_3

HOME DIRECTORY

/home/vol13_3/infinityfree.com/if0_36604612

CREATION DATE

2024-05-24

5

I can login to myphpadmin so password is correct and so is the database name

6

So whats the next step because its all correct?

7 
<?php

ini_set('display_errors', 1);

ini_set('display_startup_errors', 1);

error_reporting(E_ALL);

// Database connection test script

$host = "sql108.infinityfree.com";

$user = "if0_36604612"; 

$pass = "MGDK1K9q0xxxx"; 

$db = "if0_36604612_motueka_bnb";

$conn = new mysqli($host, $user, $pass, $db);

if ($conn->connect_error) {

die("Connection failed: " . $conn->connect_error);

}

echo "Connected successfully";

?>
8

Hello? so we get a generic answer and that’s it? no more reply’s no help ?
all the credentials are correct so i need more help please

9

Please remember that everyone here is volunteering their time to help you out. Have patience, someone will assist you when they can.

I am out of things that I can check without access to your account, which is something that I don’t have. If I missed something and someone else catches it, they’ll reply. Otherwise, Admin will most likely help you whenever he comes online.

6 Likes
10

Thank you, and sorry don’t mean to come across rude, my bad. I believe I have it sorted now

11

So, just to confirm, you were able to resolve the issue? You don’t need any further help with this?

4 Likes
12

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