Unable to add domain to hosting, "too many dots"

Website URL

richard-m.co.uk

Error Message

The hosting platform returned an error message while trying to process your request. Please try again or try making the change through the control panel. The error returned is: Syntax error in domain , to many dots.

Other Information

I’ve recently bought a domain and I wanted to add it to my infinityfree account. I did the nameserver verification, but when I go to add domain it gives me this error and I am unable to add my domain. There isn’t a way for me to “remove” any dots, as .co.uk is a legitimate domain ending and should be accepted.

Thank you.

This may seem like a silly suggestion, bit could you please try adding the domain in the control panel instead like the error message suggests? What happens if you do that?

5 Likes

Oh wow! This seemed to work: however, now I have a different problem, it automatically created a new folder in my file manager with my domain name, and I want all my files to be on my new domain, and any changes I make to my original folder (not the one just created) will also be updated on the other domain.

Then you needed to create a parked domain.

you can remove the domain and readd it as a parked domain, or you can copy your files across and then delete the old domain.

7 Likes

There is currently an issue with adding parked domains where it does not accept domains with multiple dots in them. It’s a known issue and iFastNet has worked on it but apparently this is more difficult to fix than expected.

6 Likes

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